Rick_W
Well-known member
I ordered a N/Line dash shelve for the FJR yesterday. Not paying attention to what I was doing, I checked out before I added the universal mounting bracket in my cart.
I then ordered the universal mounting bracket separately, fully expecting to pay full S&H charges.
Imagine my surprise when I got an e-mail from Farkle Masters this morning saying they were going to credit the S&H on the bracket back to my credit card. :yahoo:
They would have been well within their rights to ship both items separately and charge me for S&H, but they didn't.
Speaks a lot about their customer service in my book.
I then ordered the universal mounting bracket separately, fully expecting to pay full S&H charges.
Imagine my surprise when I got an e-mail from Farkle Masters this morning saying they were going to credit the S&H on the bracket back to my credit card. :yahoo:
They would have been well within their rights to ship both items separately and charge me for S&H, but they didn't.
Speaks a lot about their customer service in my book.