V2win
Well-known member
Guys,
As many of you following the HID self buy threads know, I had posted about a problem I had with it.
Well, after many phone calls, and emails I have finally found out the real story. I will try to be as concise as possible.
On 10-31 I ordered a set of the Hi/Lo HID lights from Andy. He sent them via Fed-Ex. They delivered them to the wrong address and they turned up missing. On 11-14 Fed-Ex accepted responsibility for them and told me by phone they would credit Andy’s account. They said it would be about 2-3 weeks before he would receive reimbursement.
On 11-30 Fed-Ex confirmed via phone to me that Andy had been credited $295. I immediately emailed Andy and ask him to please credit my Paypal account since he had his funds now from Fed-Ex. Andy emails back that my claim has been denied and the case is closed. I go a little ballistic and email him back with some rather harsh suggestions regarding the situation. I also posted here regarding the problem I was having. After some more emails back and forth between us, I started to question the story Fed-Ex had been giving me. I then ask Fed-Ex to fax me a copy of the documents that would show Andy had received his credit for the lost shipment. This is when I finally get the truth about what has happened with the credit. It turns out ANDY WAS NEVER GIVEN CREDIT FOR THE LOST SHIPMENT! Someone in the claims department had made a mistake and denied the claim. The reason given for the mistake was because I had given Fed-Ex permission to leave shipments at my front door if no one was at home to sign for them and assumed responsibility for delivery at that point. This would have applied to this case except for one small thing. Fed-Ex never delivered it to my door. They dropped it off at someone else’s door and lost the shipment.
This evening Fed-Ex has assured me that they will credit my account directly for the whole amount since they have caused this confusion with their misinformation.
Now, I need to apologize profusely to Andy. He did nothing wrong. I should have not assumed that Fed-Ex was telling me the truth and Andy was not. I should have taken the time to investigate thoroughly before making accusations. For that I again apologize to Andy.
Some of you have emailed me wanting me to let you know how this turned out. I would say, go ahead and order lights. I think we are dealing with an honest person in Andy. My face has the eggs on it in this case.
And one more time…..
ANDY, I APOLOGIZE FOR THE ACCUSATIONS AND MISTRUST I EXHIBITED.
John Calhoun
As many of you following the HID self buy threads know, I had posted about a problem I had with it.
Well, after many phone calls, and emails I have finally found out the real story. I will try to be as concise as possible.
On 10-31 I ordered a set of the Hi/Lo HID lights from Andy. He sent them via Fed-Ex. They delivered them to the wrong address and they turned up missing. On 11-14 Fed-Ex accepted responsibility for them and told me by phone they would credit Andy’s account. They said it would be about 2-3 weeks before he would receive reimbursement.
On 11-30 Fed-Ex confirmed via phone to me that Andy had been credited $295. I immediately emailed Andy and ask him to please credit my Paypal account since he had his funds now from Fed-Ex. Andy emails back that my claim has been denied and the case is closed. I go a little ballistic and email him back with some rather harsh suggestions regarding the situation. I also posted here regarding the problem I was having. After some more emails back and forth between us, I started to question the story Fed-Ex had been giving me. I then ask Fed-Ex to fax me a copy of the documents that would show Andy had received his credit for the lost shipment. This is when I finally get the truth about what has happened with the credit. It turns out ANDY WAS NEVER GIVEN CREDIT FOR THE LOST SHIPMENT! Someone in the claims department had made a mistake and denied the claim. The reason given for the mistake was because I had given Fed-Ex permission to leave shipments at my front door if no one was at home to sign for them and assumed responsibility for delivery at that point. This would have applied to this case except for one small thing. Fed-Ex never delivered it to my door. They dropped it off at someone else’s door and lost the shipment.
This evening Fed-Ex has assured me that they will credit my account directly for the whole amount since they have caused this confusion with their misinformation.
Now, I need to apologize profusely to Andy. He did nothing wrong. I should have not assumed that Fed-Ex was telling me the truth and Andy was not. I should have taken the time to investigate thoroughly before making accusations. For that I again apologize to Andy.
Some of you have emailed me wanting me to let you know how this turned out. I would say, go ahead and order lights. I think we are dealing with an honest person in Andy. My face has the eggs on it in this case.
And one more time…..
ANDY, I APOLOGIZE FOR THE ACCUSATIONS AND MISTRUST I EXHIBITED.
John Calhoun
