fretbender
Well-known member
Just in case you're looking for another good online vendor of all things motorcycle. . .
I ordered a XL Shoei RF-1000 from these guys for $237. I think the price was a mistake, because I checked on my order after confirming the transaction and it said the helmet would ship the next day. I quickly got an email confirmation (in a matter of minutes) that my order was confirmed. The next day I checked on my order and I get an error message. Then I check the helmet availability on their web-page and lo-and-behold, the same helmet is listed at $329, like everywhere else. So I decided to wait a day to see what's going on, and I get a shipment confirmed email. Sweet! I get the helmet in 2 days, no charge for shipping and. . .the helmet is too big. :glare: Goldurnit!!! When I looked in my RF900 for the size I keyed into the XL stamped in the shell, not the sticker for the overall package size of L. Oh well. I promptly called customer service and since they were out of size L for that helmet I could either return for full credit (no restocking fee) or credit the purchase amount toward another helmet. So I got my money back all of it, no restocking fee. . .except the return shipping. I like this policy. I'll be making a better informed decision from them in the future.
I ordered a XL Shoei RF-1000 from these guys for $237. I think the price was a mistake, because I checked on my order after confirming the transaction and it said the helmet would ship the next day. I quickly got an email confirmation (in a matter of minutes) that my order was confirmed. The next day I checked on my order and I get an error message. Then I check the helmet availability on their web-page and lo-and-behold, the same helmet is listed at $329, like everywhere else. So I decided to wait a day to see what's going on, and I get a shipment confirmed email. Sweet! I get the helmet in 2 days, no charge for shipping and. . .the helmet is too big. :glare: Goldurnit!!! When I looked in my RF900 for the size I keyed into the XL stamped in the shell, not the sticker for the overall package size of L. Oh well. I promptly called customer service and since they were out of size L for that helmet I could either return for full credit (no restocking fee) or credit the purchase amount toward another helmet. So I got my money back all of it, no restocking fee. . .except the return shipping. I like this policy. I'll be making a better informed decision from them in the future.
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