Fencer
Why yes, I am a Smart ASS
I picked up a pro model changer 2nd hand that was only a few months old (got a killer deal). I was looking to get a new one anyway when the money was right and lucked out on this one.
Anyway. I broke it on my first change. Specifically, I snapped the 1/2 inch steel rod that holds the pivot head in place for a mount/demount.
I called No-Mar and they shipped out the replacement part the same day. I went to install it and found out they had changed the design on this part for this changer. In other words the replacement part did not fit. I called NoMar again and described the differences in the broken part and recieved part. (this is how I learned of the re-design). Again same day shipping on a replacement part. N/C.
This is all special because their warranty is only to the original purchaser, of which, I am not. But they did it anyway!!!!
They get two thumbs way up!
Anyway. I broke it on my first change. Specifically, I snapped the 1/2 inch steel rod that holds the pivot head in place for a mount/demount.
I called No-Mar and they shipped out the replacement part the same day. I went to install it and found out they had changed the design on this part for this changer. In other words the replacement part did not fit. I called NoMar again and described the differences in the broken part and recieved part. (this is how I learned of the re-design). Again same day shipping on a replacement part. N/C.
This is all special because their warranty is only to the original purchaser, of which, I am not. But they did it anyway!!!!
They get two thumbs way up!
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