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Be careful not to let the crank move much with the cams still bolted down. While I am sure you can move it more than a tooth before you hit the valves, I don't think it would be a lot more than a tooth. I learned this the hard way when I was younger on an XS1100 Special. Had to replace four...

I think I would double check the valves while I had it apart. Who knows, maybe this guy can't use a feeler gauge either.

I am sorry for you dude. You paid good money to get that job done and it was not done right. Good luck trying to get your money back. Sad that you have to pay the guy to do the job, take the bike back several times because it is not right, and have to fix it yourself. This dealer was trying...

If I am not mistake the balance shafts are gear driven. The sound I think you are talking about sounds like every Gear driven timing system I have put in small block v-8's. I think it is the balance shafts.

Another thing to consider is fuel pressure maybe being high. Maybe a problem with the fuel pressure regulator or injector driver grounds at the ECU (spider bite). Or a vacuum leak (most likely problem in my opinion). Are the caps on the throttle body adjustment ports there? Just a thought and...

My 2010 goes up and down smooth as glass. I get a little vibration in the windshield from the wind, but I suspect that is normal. Make your stealer fix it. It was anew bike. You have a right to have it right.

Just wait till you do the 600 mile service and you see that the engine oil and diff oil match the color of the bike.