For a while I couldn't get it to work either. I tried the open-before-BaseCamp thing and thought it still doesn't work until I found out that the screen doesn't automatically switch from BaseCamp to Google Earth anymore. I had to pick my little GE icon and poof! there it was, right where I was trying to see. Kinda stoopit I know, but when you get used to something working one way and it doesn't do that anymore it can be very confusing. Could it be as simple as that for you?
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