They said they can't order the part until they have the bike and it should take a week. I"m out of town for a few days so the timing works.I will ask about the tech spec and how they plan on doing it correctly.
They're fibbing on that one. They can order a kit without having the bike in their possession.....they just won't. It's a $35.71 kit.
If they won't do that for you...especially on an issue that is safety related as this one....I would reconsider using them.
Chances are they haven't done this fix yet or probably even looked at the actual bulletin.