HelzBelz
HipHopLitePopMetalist
Just a bit of a warning. - Not a great first, and last, experience with Chaparrall.
Chaparral lists their tires like most places - they list a front tire separately, they list a back tire separately, and they list sets as well. I have nail in my rear tire, so I ordered A SET of the old Metzeler Z6, on September 14th. I paid $156.xx (awesome.. I get a great price and try a single compound to see if makes a difference in the crazy tire wear I experience in my part of the country)
I did not see a charge on my account until Sept 15th for 1.00$, then on September 16th I saw a charge for $72.xx
I emailed them because all I had was an order confirmation, that said a shipping confirm would follow.
I received an email response "that the back tire is on backorder, they already shipped the front, but not to worry I was only charged for the front." I called to explain that this is not what I ordered, and asked when the back will be available. They expect the back to be available on the 30th. (I doubt those rears will ever be available again, unless someone returns them,I guess)
They are unsympathetic to my concern that I ordered a set of tires, I did not add a rear and a front to my cart, I added the special set at the special set price (which was a lower price than adding them separately, strangely.)
I was very polite, as they were, but they didn't really get it. They won't refund my money until I return the front tire- even though it hasn't left the warehouse yet. And they are unwilling to "think outside of the box" on my dilemma (flat rear tire, no riding unless I cave and pay local prices, which I will....)
Chaparral lists their tires like most places - they list a front tire separately, they list a back tire separately, and they list sets as well. I have nail in my rear tire, so I ordered A SET of the old Metzeler Z6, on September 14th. I paid $156.xx (awesome.. I get a great price and try a single compound to see if makes a difference in the crazy tire wear I experience in my part of the country)
I did not see a charge on my account until Sept 15th for 1.00$, then on September 16th I saw a charge for $72.xx
I emailed them because all I had was an order confirmation, that said a shipping confirm would follow.
I received an email response "that the back tire is on backorder, they already shipped the front, but not to worry I was only charged for the front." I called to explain that this is not what I ordered, and asked when the back will be available. They expect the back to be available on the 30th. (I doubt those rears will ever be available again, unless someone returns them,I guess)
They are unsympathetic to my concern that I ordered a set of tires, I did not add a rear and a front to my cart, I added the special set at the special set price (which was a lower price than adding them separately, strangely.)
I was very polite, as they were, but they didn't really get it. They won't refund my money until I return the front tire- even though it hasn't left the warehouse yet. And they are unwilling to "think outside of the box" on my dilemma (flat rear tire, no riding unless I cave and pay local prices, which I will....)
