+1 on that. I have the Starcom Digital and am very happy with it. I haven't personally had to call Jeff, but items have always shipped promptly, arrived in good condition, and included advice on installation that has contributed to my satisfaction. You can get a lot of feedback on either wired solution by searching the forum. I spend several hours reading before deciding on the Starcom.I've got Starcom Advance from Jeff at Bike Effects and everything works for my purposes--rider to pillion, phone, GPS, MP3, Radar. From my research, I don't think Bluetooth has technologically steped up for motorcycle use. I love my music and I'm getting great results with the wired system. Why staple something to the outside of the helmet that creates wind noise, needs to be charged routinely and probably wont be in stereo?
How about a bluetooth helmet system that doesn't show and charges with a solar panel film?
Although I haven't personally tried either, I know people who have been quite disappointed with the bluetooth solutions or Chatterbox. However, I've also met those who were ok with the Chatterbo so long as they had never tired a wired solution. Nobody seems to enjoy the bluetooth headsets though.