They are getting serious about finding why they can not sell more k1200gt and to a leeser extent the R1200RT.
In Australia they sell FAR more GS than any other model ,it must be a worry to have so much invested in development of K1200GT and not have it sell well.
The problem I see is that every BMW is 30%-50% overpriced .If they lower the price of the K1200gt they will piss of existing owners and possibly eat into sales of the GS ( higher profit and bigger volume) .
BMW top managment are hearing load and clear about rear end problems,etc. If I had been affected by there lack of warranty and "attitude " they would not only, not sell me another bike but they would find a pissed of customer tells EVERYONE so any potential customer would be less likely to buy a BMW.
If let's say there was say 2,000 bikes affected with the rear end problem it would have only cost about $1,000,000 to fix them all and I doubt if it was that many. $ 1 million seams cheap today compared to what they now face.The internet has made it easy for people to inform others of there problems ,the days of a customer staying quite are OVER.
Today they are hearing it is affecting sales tommorow they will feal the pain of pissing of customers as they do not return.People who own a bike with problems or potential problem do not "bag it " they quite often keep quite, sell it and move to another brand.This is VERY common with upper middle class middle age people who are the customers BMW want.You may see substanial changes at BMW middle management ,this can be because senor managment did not like the message so they " shoot the messager or they did not like the way they handled the problem.It could even be possible that they discontinue the K1200GT ( pitty it is a good bike ) . This reminds me of when Porshe made the 928 and 924/944 ,they did not sell well and were dropped after many years ,it nearly bought down Porshe .
If you could buy a K1200GT for about 15% more than a Yamaha would you ???
They have to do something as the Kawasaki Concourse is coming and if it is as good as the Yamaha they will have trouble selling any K1200GT.Honda is also due to replace the ST1300 in the next 2 years so another problem for BMW . The problems will realy come about when the sales of 1200GS Adventures slows ( inevertable ).