bramfrank
BramFrank
Garmin's current product is *in no way* as reliable as it was 'back then' - from my vantage point there is little, if any of the company's quality heritage included in the present day automotive navigators.. Even their tech support has devolved to the point of sheer denial and knee-jerk product replacement, rather than on actually resolving issues with equipment and the fixing of software.Good point.FWIW, the Garmin line started in the mid-90's largely for use by military and general aviation and boating. This means the culture of reliability was probably built into Garmin production, and maybe some of that expertise has carried over to their current products. Tom Toms been around for about 5 or 6 years, built for automotive market. Not to say they arent as tough, but I would guess you could cut some corners in that market.
With the advent of the Nuvi series, Garmin moved to a 'value engineering' model and everything became cost-based, with the emphasis on adding features (which theoretically cost nothing to deploy), but also throttled back on product testing.
With the Nuvi XX5 series and beyond, they went with sub-standard Bluetooth chips, offbrand Chinese GPS receivers and such, delivering product in greater numbers with a shorter product life cycle to a mass market for which they are in fierce competition and that is built as cheaply as possible in China, catering to mass market demand for the more cosmetic benefits of sucxh things as a glass screen (the 3700 series) made popular by Apple.
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