Redfish Hunter
Gone Fishing
Just another thought here...
I hate Wal-Mart. I really hate Wal-Mart. Wal-Mart is Satan's Anus. I hate the complete lack of customer service. I hate the fact that once inside the folks pushing buggies lose all sense of courtesy and forget on which side of the road they drove to get there. I hate that once inside Wal-Mart parents no longer feel responsible for supervising their children and that those children suddenly become juvenile delinquents. I hate that there are 2 checkout lanes open but there are 48 cash registers that are sitting unused and that there are 15 customers in each line. I hate the entire Wal-Mart experience.
I would be willing to pay good money to be able to get everything I need from somewhere besides Wal-Mart.
I love motorcycle dealerships. Yes, I even love Harley dealerships. I love seeing the rows of new bikes. I love seeing the rows of new ATVs. I love the fact that at my local dealership there is a salesman who is an FJR guy. I love chatting with someone who really knows about my motorcycle. I love the fact that when I walk past the shelves full of overpriced oil and polishes and cleaners and helmets I get to a parts counter that has a professional, knowledgable, expert. I love the fact that if they don't have what I need they can get it. I love the fact that the parts person knows my name. I love the fact that the service manager knows my name. I love the fact that the general manager knows my name.
Here is the point of all this: I am willing to pay, I am happy to pay, I am thrilled to pay for that experience. As long as they hold up their end of the bargain, I am willing to pay a little extra for that level of customer service.
Of course, we don't all have a dealership as good as the one I frequent.
I hate Wal-Mart. I really hate Wal-Mart. Wal-Mart is Satan's Anus. I hate the complete lack of customer service. I hate the fact that once inside the folks pushing buggies lose all sense of courtesy and forget on which side of the road they drove to get there. I hate that once inside Wal-Mart parents no longer feel responsible for supervising their children and that those children suddenly become juvenile delinquents. I hate that there are 2 checkout lanes open but there are 48 cash registers that are sitting unused and that there are 15 customers in each line. I hate the entire Wal-Mart experience.
I would be willing to pay good money to be able to get everything I need from somewhere besides Wal-Mart.
I love motorcycle dealerships. Yes, I even love Harley dealerships. I love seeing the rows of new bikes. I love seeing the rows of new ATVs. I love the fact that at my local dealership there is a salesman who is an FJR guy. I love chatting with someone who really knows about my motorcycle. I love the fact that when I walk past the shelves full of overpriced oil and polishes and cleaners and helmets I get to a parts counter that has a professional, knowledgable, expert. I love the fact that if they don't have what I need they can get it. I love the fact that the parts person knows my name. I love the fact that the service manager knows my name. I love the fact that the general manager knows my name.
Here is the point of all this: I am willing to pay, I am happy to pay, I am thrilled to pay for that experience. As long as they hold up their end of the bargain, I am willing to pay a little extra for that level of customer service.
Of course, we don't all have a dealership as good as the one I frequent.