TomInPA
Well-known member
I wanted to update this since there have been some pretty significant failures in a short amount of time. During our Mount Hamilton ride last weekend, one of my headlights went out. I installed a regular bulb so I could keep riding, and after doing diagnostics, it turns out one of the G4 ballasts failed. Called HIDCountry and they immediately sent out a new ballast which arrived in just 2-days. No charges or shipping, so kudos to HIDcountry for delivering.
Yesterday, the good HID bulb went out. This time it was the bulb. So again call HIDcountry and the manager offers a brand new set of motorcycle slim ballasts, and a pair of 4300K bulbs. Again, shipped with no charges, and a promise to return the old parts. I don't know why the bulb failed. Seems coincidental that I am running one HID and one incandescent.
I have been using the motorcycle slim ballast in the cruiser for two years without problem, so this is going to work out fine. The point of this update is, don't get the Generation 4 ballasts yet. They clearly are not as reliable, and with the amount of disassembly that is required to work on this and replace it, you only want to do it once. Bulbs can be replaced without any disassembly, but ballasts and relays, mean the whole nose cowling is off the bike again. One other recommendation is to keep your OEM connectors in a place they can be reached easily in case you have a failure. I was able to remove the bad HID bulb, install a conventional bulb and hook it up in less than 5-minutes. If I had been touring, it would have been nothing more than a minor inconvenience to convert back to halogen bulbs. I have had pretty good luck with HID equipment up to now, and these are the first failures. I can't say enough good about the vendor in this case who has express-shipped new parts and stood behind this set, even without the extended warranty.
Yesterday, the good HID bulb went out. This time it was the bulb. So again call HIDcountry and the manager offers a brand new set of motorcycle slim ballasts, and a pair of 4300K bulbs. Again, shipped with no charges, and a promise to return the old parts. I don't know why the bulb failed. Seems coincidental that I am running one HID and one incandescent.
I have been using the motorcycle slim ballast in the cruiser for two years without problem, so this is going to work out fine. The point of this update is, don't get the Generation 4 ballasts yet. They clearly are not as reliable, and with the amount of disassembly that is required to work on this and replace it, you only want to do it once. Bulbs can be replaced without any disassembly, but ballasts and relays, mean the whole nose cowling is off the bike again. One other recommendation is to keep your OEM connectors in a place they can be reached easily in case you have a failure. I was able to remove the bad HID bulb, install a conventional bulb and hook it up in less than 5-minutes. If I had been touring, it would have been nothing more than a minor inconvenience to convert back to halogen bulbs. I have had pretty good luck with HID equipment up to now, and these are the first failures. I can't say enough good about the vendor in this case who has express-shipped new parts and stood behind this set, even without the extended warranty.