Oil plug stripped out from factory...

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Update:

Called dealer yesterday and they said they haven't even looked at the bike (they've had it since last friday)... I guess I'll give them until next week and then I'll pick the bike up and pay to have it fixed myself. These folks had our jet ski for 6 months before (years ago) and when we got it back, it had a hole punched through the fiberglass hull. I figured I'd give them another shot, but it's starting to appear they have not changed!

 
Another week! How about you ask them when they will actually get to it and bring it back on that day? Better still, take it to a different dealer who can do the warranty work on a stated schedule.

 
Final word on the warranty claim is that they will cover parts not labor (new oil pan). My cost was quoted around $275. They've left me so dissatisfied that i'm probably going to sell the FJR (take a huge loss) and get out of the bike business...

 
Final word on the warranty claim is that they will cover parts not labor (new oil pan). My cost was quoted around $275. They've left me so dissatisfied that i'm probably going to sell the FJR (take a huge loss) and get out of the bike business...
Where do you live? Swapping out an oil pan is not that big of a deal, you might get some forum help with it.

 
Many of you may disagree with this, but my advice to any and all new owners is let the shop you purchsed the bike from do the very first (600 mi) service - for the exact reasons being discussed here. After that, there's practically no reason for that bike to see the inside of a dealer ever again (though I'm still contemplating whether I'll do my own valve check @ 26K...)

 
Final word on the warranty claim is that they will cover parts not labor (new oil pan). My cost was quoted around $275. They've left me so dissatisfied that i'm probably going to sell the FJR (take a huge loss) and get out of the bike business...
Hope this works I'm posting this via my Blackberry. Sorry for your hassles. You are welcome to use my Time-sert kit and fix your bike. I have extra inserts. It's an easy fix and you'll never look back. Whatever you do don't let a bunch of stealership buzzards take your passion for 2 wheels away.

AGirl

 
Final word on the warranty claim is that they will cover parts not labor (new oil pan). My cost was quoted around $275. They've left me so dissatisfied that i'm probably going to sell the FJR (take a huge loss) and get out of the bike business...
take a breath (I understand your frustration)

pick up the bike

pay nothing for nothing they've done for you

either deal with another more reputable dealer

or there's a thread for installing a steel insert which is good for life

I can find it for you, if you like

the Feej is too good a bike for walking away over a (Yammy caused) bump in the road

let's ride safe and be careful out there,

Mike in Nawlins'

 
Final word on the warranty claim is that they will cover parts not labor (new oil pan). My cost was quoted around $275. They've left me so dissatisfied that i'm probably going to sell the FJR (take a huge loss) and get out of the bike business...

What possible reason did they give for not covering this? Are they insinuating that you stripped it out and it didn't strip out, as you indicated, when you removed the drain plug? I don't see how you could have done anything wrong if it stripped on the way out.

Many of you may disagree with this, but my advice to any and all new owners is let the shop you purchsed the bike from do the very first (600 mi) service - for the exact reasons being discussed here. After that, there's practically no reason for that bike to see the inside of a dealer ever again (though I'm still contemplating whether I'll do my own valve check @ 26K...)
Nah, I wouldn't let them do anything that invasive on my bike.

It's so easy a Sock Monkey could do it...

 
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Final word on the warranty claim is that they will cover parts not labor (new oil pan). My cost was quoted around $275. They've left me so dissatisfied that i'm probably going to sell the FJR (take a huge loss) and get out of the bike business...
Well that sucks. You knew the dealership was not the greatest to start with. Take this as a sign never to darken their door again.

Forget about the new oil pan. A Time-Sert repair will be stronger than the original oil pan was, and should never be a problem for you again. If you can use a drill and a tap, the repair is pretty strait forward. Check out Agirl's link and read it through again. Heck, she's even offered you use of her kit. (they come with several inserts usually).

Don't let this one weird occurrence and a bad dealer experience push you away from something you want.

Your profile is pretty empty, but it sounds like you may be a returning rider after a long gap away? You made the decision to buy the bike, let your self have some time to enjoy it before you decide if you want to stop again.

 
I was told it is not a normal warranty claim item and that parts only would be covered. Not labor. I'm looking furthur into this directly through Yamaha to find out why it wasn't totally covered under warranty! Thank you for everybody's help!

 
I was told it is not a normal warranty claim item and that parts only would be covered. Not labor. I'm looking furthur into this directly through Yamaha to find out why it wasn't totally covered under warranty! Thank you for everybody's help!
Sadly, this is probably because the possibility remains that you caused this rather than Yamaha. You know you didn't, we accept that you didn't, but to Yamaha, it wasn't in their care when it happened, and they have seen too many stripped oil pans due to owner's over-torquing the bolts to apparently do the right thing here.

In the 20/20 of hindsight, as SockMonkey said, this is a good reason to allow the dealership to do the first 600 mile service.

I did, but that was partly because I bought from a dealership 300 miles from home and did a MotoMan break in for 30 miles or so, then went back to the dealership for an oil/filter change. I returned to pick up my saddle bags, (not available at time of bike delivery), and let them do the 600 mile service. Interestingly, the bike was smoother. Found out later that they actually took the time to re-torque the motor mount bolts and others. A good dealership is a very nice thing. A bad one just sucks.

 
Final word on the warranty claim is that they will cover parts not labor (new oil pan). My cost was quoted around $275. They've left me so dissatisfied that i'm probably going to sell the FJR (take a huge loss) and get out of the bike business...
Hope this works I'm posting this via my Blackberry. Sorry for your hassles. You are welcome to use my Time-sert kit and fix your bike. I have extra inserts. It's an easy fix and you'll never look back. Whatever you do don't let a bunch of stealership buzzards take your passion for 2 wheels away.

AGirl

I would take Agirl upon her generous offer and excellent advice. The Timesert is a great solution. The aluminum oil pan probably should have steel theads in it to begin with. I agree, don't let one ass-hat dealer sour you on the FJR. View this as a small speed bump and valuable lesson on the motorcycle path of life.

 
There should be no 'normal' warranty items. If they know something is going to break under warranty they should fix it at the factory.

 
Here's what I would do. If they won't cover the labor, tell them to order up the pan, and you'll install it yourself. My guess would be they are just trying to get the extra money out of you for this, as they don't fell their compensation from Yamaha on the warranty work is enough. They may well decide they are going to 'get the labor covered'.

If not, great, in fact, better. Get the new oil pan from them, THEN install a thread insert in your old oil pan. If that goes well (which it should, it's easy enough to do) then turn around and sell the oil pan. Bound to be someone who needs a new oil pan (I mean really needs it, not just from a stripped drain hole) who'll pay you enough for it to make it worth your time. Or, if you don't feel comfortable doing the thread insert, or don't have a chance to hook up with someone in your area who will help, take it to a different shop and have them do the insert, and sell the new pan to cover the cost.

I've dealt with enough hassle from my crappy dealer at this point, and it sounds like you have too. Don't let them push you around, and most of all DON'T GIVE THEM YOUR MONEY! As long people keep paying crappy dealers, they stay in business, and we keep having to deal with them!

 
Great news!!! I called Yamaha directly spoke with the a gentlemen and explained to him this happened with the first service (had to explain the drain bolt had never been pulled) and he understood my problem. He put me on hold for quite some time and come back saying that he got in touch with the regional rep. and they agreed this was not my problem. They are going to replace the oil pan, labor included!!! Thank you for everybody's help and a special thanks goes to AGirl for the offer on the timesert. If this happens to anybody else, contact me and I will help you to get in touch with the rep. I spoke with about this problem! (I'm more of a lurker than a poster, but do try to frequent the forum daily) He agreed with me that since this happened on the first service, the owner should not be responsible! Thanks again...

 
That's great that Yamaha stepped up after you talked to them. Too bad the dealer didn't make that happen for you. I hope the repairs get done in a timely manner and to your satisfaction.

 
That's great that Yamaha stepped up after you talked to them. Too bad the dealer didn't make that happen for you. I hope the repairs get done in a timely manner and to your satisfaction.
I do feel that the dealer could have made this happen had they taken the time to explain in detail exactly what happened, what had been done and what hadn't been done...

 
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