Parts Availability Issues

Yamaha FJR Motorcycle Forum

Help Support Yamaha FJR Motorcycle Forum:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
Figured I should give an update. Parts took 7 weeks. Been back on the road (sort of!) for a month. Plans (rather wishes) to go touring foiled by "virus" restrictions but also smoke and fires in California, Oregon and Idaho. Still somewhat smokey here. Think we've only had a couple relatively clear days in the past three or so months. We've been riding day loops into the mountains for fresh air every few days. Still no snow or rain on Ebbets and Sonora passes!

Hoping for better things next year.

 
Just try to get a new fork for a 2014.  Yamaha cannot get them anymore, so have to replace with another year.  Took almost 3 months to get that figured out.

 
WTF?

How can they not get a new fork for a 2014?
I have always believed that a vehicle manufacturer is required to supply parts for at least 10 years if they sell in the USA; however, I have not found any proof of that, so it is probably not true.

 
Its sort of a myth.  Here's what I found: Consumer products are not required to have warranties, but if one is given, it must comply with the Magnuson-Moss Warranty Act. The act says that warranties must be "conspicuously designated" as either a Full Warranty or as a Limited Warranty. TThe terms of the act mostly apply to full waranties. Note that makers tend to advertise "powertrain warranties" etc rather than "full warranties".

A consequence is that vehicle manufacturers must be able to provide parts during the term of a warranty (if any) made at the time of sale. They need not make or stock these parts themselves. Vehicle makers could choose not to do so, but then they would be required to provide a replacement vehicle or a full refund of the vehicle cost. In practice it is usually more cost effective for makers to procure replacement parts to effect a warranty repair.  A further consequence is therefore that replacement parts are also available to people who do not have a warranty claim. 

So if a warranty is provided for 5 years, then parts only have to be available for 5 years.

 
Found this CA code. Given that makers selling CA are often selling everywhere else, they often abide by the strictest of legislation to make it easier to manage the whole pie throughout the country.

...



CAL. CIV. CODE § 1793.2 : California Code - Section 1793.2


  • (a) Every manufacturer of consumer goods sold in this state and for which the manufacturer has made an express warranty shall:

    ...
  • (3) Make available to authorized service and repair facilities sufficient service literature and replacement parts to effect repairs during the express warranty period.

[*]...

[*](d)

  • ...
  • (2) If the manufacturer or its representative in this state is unable to service or repair a new motor vehicle, as that term is defined in paragraph (2) of subdivision (e) of Section 1793.22, to conform to the applicable express warranties after a reasonable number of attempts, the manufacturer shall either promptly replace the new motor vehicle in accordance with subparagraph (A) or promptly make restitution to the buyer in accordance with subparagraph (B). However, the buyer shall be free to elect restitution in lieu of replacement, and in no event shall the buyer be required by the manufacturer to accept a replacement vehicle.

    (A) In the case of replacement, the manufacturer shall replace the buyer’s vehicle with a new motor vehicle substantially identical to the vehicle replaced. The replacement vehicle shall be accompanied by all express and implied warranties that normally accompany new motor vehicles of that specific kind. The manufacturer also shall pay for, or to, the buyer the amount of any sales or use tax, license fees, registration fees, and other official fees which the buyer is obligated to pay in connection with the replacement, plus any incidental damages to which the buyer is entitled under Section 1794, including, but not limited to, reasonable repair, towing, and rental car costs actually incurred by the buyer.
  • (B) In the case of restitution, the manufacturer shall make restitution in an amount equal to the actual price paid or payable by the buyer, including any charges for transportation and manufacturer-installed options, but excluding nonmanufacturer items installed by a dealer or the buyer, and including any collateral charges such as sales tax, license fees, registration fees, and other official fees, plus any incidental damages to which the buyer is entitled under Section 1794, including, but not limited to, reasonable repair, towing, and rental car costs actually incurred by the buyer.


 
But the Fed law current supports Flyer's conclusion (only as long as the warranty and not required to make or stock the parts as long as they can be had through 3rd parties).


Are Auto Manufacturers required under US Federal Law to provide parts ... for 10 years




"US Federal Law"



1) Warranties



Consumer products are not required to have warranties, but if one is given, it must comply with the Magnuson–Moss Warranty Act



The act says that warranties must be "conspicuously designated" as either a Full Warranty or as a Limited Warranty. I believe the terms of the act mostly apply to full waranties. I note that makers tend to advertise "powertrain warranties" etc rather than "full warranties". (example)

See FTC advice for more on "Full" vs "Limited" warranties and other aspects of the act. A powertrain warranty can be either full or limited (as defined in the act).


"Parts"


A consequence is that vehicle manufacturers must be able to provide parts during the term of a warranty (if any) made at the time of sale. They need not make or stock these parts themselves.

Vehicle makers could choose not to do so, but then they would be required to provide a replacement vehicle or a full refund of the vehicle cost. In practice it is usually more cost effective for makers to procure replacement parts to effect a warranty repair.

A further consequence is therefore that replacement parts are also available to people who do not have a warranty claim.


"10 years"


It is unusual for auto warranty periods to exceed 5 years. Most are shorter. credit: Oddthinking in comment below


"Manufacturer"


The act does not mandate that manufacturers provide warranties, dealers/retailers could provide warranties, the terms of the act would then apply to those dealers/retailers not to the manufacturers.


"Auto"


The act applies to all consumer products, not just to automotive vehicles.


2) EPA


The EPA provide information on Federally required emission control warranties which says that


Manufacturers have been required by federal law to provide emission control coverage for vehicles since 1972.



But this just means that manufactureres must pay for repairs

  • if the emissions control system fails to meet performance requirements within two years of sale.
  • if a defect or design flaw in the emissions control system is found within eight years of sale.
The EPA list the parts covered but do not say that replacement parts must be manufactured, provided or sold by the auto manufacturer, only that the manufacturer must pay for any necessary repair.


Conclusion


The claim is false (or at least misleading) in almost all respects. However, as is often the case, it springs from a kernel of truth. Albeit a truth which is altogether rather more mundane and unremarkable in character.
 
In the EU, Yamaha are obligated to provide spares for at least 10 years from the end of production of the vehicle (reference).

I would really expect parts to be available in all markets, though I've not seen anything specific about delivery times on those spares. 

 
Top