apratt
Well-known member
I got my re-ticker back from its second tick repair today. Its first fix was March, 2005; its second fix started January 16 and was just completed. The delay started with the dealer getting the usual runaround from the Tech Line, so I had to call Customer Service. Then the service manager had a family problem (details unknown) that cost me about a week. Then we had to wait for my third-party "warranty" (service contract) people to send an inspector. Then the valves were backordered. Whatever.
As before, the ride home was noticeably peppier than the ride to the shop. There is no doubt in my mind that tickers are down on power.
At least my dealer believes me now... He was surprised and mystified last year when Yamaha told him to replace the entire head and send mine back to them. Then, this year, he still thought (at first) I was demanding a fix because of the noise (vs. the oil bleed-by and lack of power). Two things convinced him that both I and Yamaha knew more than he did: first, I told him there would be oil in the exhaust system before Yamaha told him the same thing; and second, I told him Yamaha would want to verify his parts list for the fix. When that came true, I could hear his whole attitude shift.
I hate that Yamaha is playing this so close to the vest, and as a result is making life unnecessarily painful for dealers and owners alike.
As before, the ride home was noticeably peppier than the ride to the shop. There is no doubt in my mind that tickers are down on power.
At least my dealer believes me now... He was surprised and mystified last year when Yamaha told him to replace the entire head and send mine back to them. Then, this year, he still thought (at first) I was demanding a fix because of the noise (vs. the oil bleed-by and lack of power). Two things convinced him that both I and Yamaha knew more than he did: first, I told him there would be oil in the exhaust system before Yamaha told him the same thing; and second, I told him Yamaha would want to verify his parts list for the fix. When that came true, I could hear his whole attitude shift.
I hate that Yamaha is playing this so close to the vest, and as a result is making life unnecessarily painful for dealers and owners alike.