Split: Off-Topic About Customer Service

[Blind Squirrel]

A happy customer over a successful job well done means more than any material reward. 

So you will work for free if the customer is happy over a successful job? 

 

[DiggerDr.]

A happy customer still has to pay his bill. As the servicing mechanic a smile is worth more than a tip. Sometimes a tipping customer feels as though now you owe them special treatment.  Everyone gets taken care of. That smile means more to me personally than a tip does.

 

[Blind Squirrel]

A happy customer still has to pay his bill. As the servicing mechanic a smile is worth more than a tip. Sometimes a tipping customer feels as though now you owe them special treatment.  Everyone gets taken care of. That smile means more to me personally than a tip does.

Money is a material reward for a successful job.

 

[dcarver]

A happy customer still has to pay his bill. As the servicing mechanic a smile is worth more than a tip. Sometimes a tipping customer feels as though now you owe them special treatment.  Everyone gets taken care of. That smile means more to me personally than a tip does.

I get it. Do alot of free work for local motopeeps. A smile and a beer is sufficient payment for this backyard tech.

 

[Cyclepath]

Every now and then over the last couple decades, I've told someone I can help them "for chocolate". 

All depends upon what the real commitment to see a repair through becomes...