good luck getting anything logical from a government agency.
And this is exactly why I pay for the legal aid benefit at work. It really helps for someone to go to bat for you that can deal with the system.
The state toll system already tried instantly suspending licenses without much of a attempt at contacting the drivers about their violations, until someone finally went to court and the judge said they had to restore about 350 licenses and refund a big chunk of fines, and stop doing that. I believe it was a fireman who lost his job because of the suspension. And I think this letter is a result of that. Previously, they would have suspended my license and I would have found out about it from a cop at the side of the road.
Also, some of the Florida cities are doing red-light cameras even though the state has said it's not legal. They're doing various dodges to get around this, and basically anyone who shows up without a lawyer is SOL, but anyone who has a lawyer is OK. The counties are trying to intimidate everyone into paying their tickets, but they really don't want to go to court because there's a good chance it'll all be ruled illegal and they'll have to pay back fines. All of the people so far are stupid enough to just cough up the dough. It doesn't help that the local fish-wrapper rag is pushing the cameras as hard as it can.
I go through one of these intersections every day on the way to work, and even though I'm not stupid enough to run red lights on a motorcycle (or any other vehicle) I'm still sure I'll win the lottery of defective or misadjusted equipment some day.
And I used to work for the state of Florida (at UCF) when I was a college student. When I was laid off once, I got a job as an expressway toll collector. On my application, they asked if I'd ever worked for the FDOT before, and I said no. Then one day, I was called into the boss's office and fired for lying on my application. They said "we ran a payroll search and you worked for the state before!" - "but that's not what you asked!" - "I don't care! get out!"
I took it to court, the judge took one look at the application and ordered back pay, a letter of apology from the manager that fired me, and a letter of reprimand for him.
There was also one time I was stuck in traffic on Orange avenue in downtown Orlando, stopped at a stoplight, and I put my visor up because of the heat. One of the bicycle cops wrote me up for it. I didn't say anything, because I wore prescription glasses and I knew this trumped the visor law. When we went to court, the guy got a pretty good dressing-down by the judge for not knowing the law. My lawyer got court costs, his fees, and my time away from work (at consultant's rates!) paid by the Orange County Sheriff's department.
So yeah, the state around here is pretty damned ********. I'm hoping this'll be cleared up with a couple of phone calls, but I always pack a loaded lawyer.