...As far as I can see, these examples all show a fully charged battery as less than 12.8 volts. Go figure.
As you have seen, the charts are appropriate for only some of the chemistry in some batteries. This is not a one chart fits all situation. Battery chemistry, battery design, test temperature, surety of charge, specific gravity of the electrolyte and stand time since charge will all affect the results. I would consider the table to be a lab bench check, but not a meaningful real world definitive test.
Heidi's symptoms are being reported about a running motorcycle and a volt meter installed on the motorcycle, not a battery on a bench at room temperature. I'm not sure that the "State of Charge" chart applies to what she can measure. Given the meter she has, all she can do is pretty much look at a running voltage, even the key ON, engine OFF voltage reading isn't meaningful because of all the electrical things being powered off the battery when the key is ON.
Walter is correct in saying that 13.x volts at idle is low. As I noted in an earlier post, we really need to know what the output of the R/R is, right at the connector. Low idle voltage is often caused by connection issues at the starter relay. In this case I doubt that the low voltage is related to flaky starting.
There is a limited amount of valid troubleshooting Heidi can do with the meter she has. If her motorcycle is going to be undependable and given the insufficient tools she has to work with it would be my opinion that it would be a good idea to have a trusted dealer or shop diagnose the problem. She doesn't have to have the fault(s) fixed by the dealer, just pay for the diagnosis and seek repair elsewhere.
Too bad these things are so far away, I have an easy to use clamp-on amp probe that can sort this all out really quickly. I'm afraid a round trip plane ticket would be more than a dealer repair.
Edit: I see that 'megafauna posted while I was typing. We do sort of agree. If these tables work for 'Cruizer that's fine. I wouldn't recommend this table as a single go/no go test to determine the health of a battery.