I'm shopping for a new heated liner and am leaning toward the Gerbing microwire liner with Lifetime Warranty (very important) on the heating elements. I have a couple questions for the collective forum wisdom. Does the Gerbing liner zip into Aerostich gear? Any feedback on Gerbing? Is there a better choice for a heated liner?
Here's the long story:
Approximately 2.5 years ago I purchased a Darien jacket and pants along with their Kanetsu (sp?) electric jacket liner. Shortly after receiving the suit, the electric liner failed with it only partially heating. I paid to ship it back and they repaired it for free. I understand that sometimes things fail and even though it cost me a few bucks, they did fix it.
Last month I was on a week long trip with the wife and I gave her the liner to wear because she's easily chilled and I'm a tough guy :lol: . She complained that her arms weren't getting warm. When we got back home I checked it out and sure enough both sleeves and part of the body weren't heating. This liner should draw 5 amps, but was only drawing 2 amps. :angry:
I should note that I am very careful with my stuff and in no way have abused the liner. I've never even crumpled it into the integrated storage pouch because I didn't want to stress the wiring in the liner.
I talked to their repairs dept and expressed my concern about spending any more money on a product that's prone to failure and is no longer covered under warranty. I was told to send it in and they could probably fix it or maybe even replace it under warranty. Today I get the call and am told it has multiple breaks in the heater wiring and is not repairable. They offered me a 25% discount on a new one. HA! :headbonk: Why would I want to buy another defective liner?
So I'm shopping now to be prepared for winter (it does come earlier for us northerners).
Here's the long story:
Approximately 2.5 years ago I purchased a Darien jacket and pants along with their Kanetsu (sp?) electric jacket liner. Shortly after receiving the suit, the electric liner failed with it only partially heating. I paid to ship it back and they repaired it for free. I understand that sometimes things fail and even though it cost me a few bucks, they did fix it.
Last month I was on a week long trip with the wife and I gave her the liner to wear because she's easily chilled and I'm a tough guy :lol: . She complained that her arms weren't getting warm. When we got back home I checked it out and sure enough both sleeves and part of the body weren't heating. This liner should draw 5 amps, but was only drawing 2 amps. :angry:
I should note that I am very careful with my stuff and in no way have abused the liner. I've never even crumpled it into the integrated storage pouch because I didn't want to stress the wiring in the liner.
I talked to their repairs dept and expressed my concern about spending any more money on a product that's prone to failure and is no longer covered under warranty. I was told to send it in and they could probably fix it or maybe even replace it under warranty. Today I get the call and am told it has multiple breaks in the heater wiring and is not repairable. They offered me a 25% discount on a new one. HA! :headbonk: Why would I want to buy another defective liner?
So I'm shopping now to be prepared for winter (it does come earlier for us northerners).