Brodie
Darksider #16 - and Proud of it !
- Joined
- Sep 17, 2006
- Messages
- 1,453
- Reaction score
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bramfrank
I wish you good fortune in getting your main harness repaired/replaced on Yamaha's dime.
I believe we are at the stage in the game where Yamaha knows there is an issue and is actively researching the proper cost effective fix. We were at this point back in late 2008 with the ignition switch. Our bikes began dropping like flies with the faulty OEM unit. Several owners were on their 2nd or 3rd switch. Yamaha's only fix at the time was just replace it with another identical switch. Given time, the same failure mode reared its ugly head. What it took was enough people returning their bike to the dealer for repair that the company could study a sufficiently large sample, and come up with a sound design.
Yes, putting pressure on them via the NHTSA and/or Transport Canada helped, but it was sound research and engineering that brought about the ignition switch recall. Yamaha has a lot to look at when our bikes come into their hands...
Everybody, please, if you are the victim of a spyder bite, get the bike back to the dealer if you can and help Yamaha identify the root cause. Be firm in that it should have never happened, but understand that the service department you are dealing with needs information and cool heads (on both sides of the counter) to affect a successful repair. Here is where being on good terms with your service manager pays major dividends.
[SIZE=12pt]Just as important... If you have a verified Spider byte, REPORT IT with your respective agency as outlined at the beginning of this thread.[/SIZE]
Yamaha will eventually fix this if they want to keep their reputation for excellent machinery and service.
Brodie
I wish you good fortune in getting your main harness repaired/replaced on Yamaha's dime.
I believe we are at the stage in the game where Yamaha knows there is an issue and is actively researching the proper cost effective fix. We were at this point back in late 2008 with the ignition switch. Our bikes began dropping like flies with the faulty OEM unit. Several owners were on their 2nd or 3rd switch. Yamaha's only fix at the time was just replace it with another identical switch. Given time, the same failure mode reared its ugly head. What it took was enough people returning their bike to the dealer for repair that the company could study a sufficiently large sample, and come up with a sound design.
Yes, putting pressure on them via the NHTSA and/or Transport Canada helped, but it was sound research and engineering that brought about the ignition switch recall. Yamaha has a lot to look at when our bikes come into their hands...
- What actually happened?
- Why did it happen - possible chain of events?
- General condition of the bike
- All recalls performed?
- Mileage
- Enviromental conditions
- Maintenance history
- Stock - un touched machine?
- Or if modified, in what way?
- If modified, what is the quality level of the work?
- How skilled was the technician with design and execution?
Everybody, please, if you are the victim of a spyder bite, get the bike back to the dealer if you can and help Yamaha identify the root cause. Be firm in that it should have never happened, but understand that the service department you are dealing with needs information and cool heads (on both sides of the counter) to affect a successful repair. Here is where being on good terms with your service manager pays major dividends.
[SIZE=12pt]Just as important... If you have a verified Spider byte, REPORT IT with your respective agency as outlined at the beginning of this thread.[/SIZE]
Yamaha will eventually fix this if they want to keep their reputation for excellent machinery and service.
Brodie
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