Q. I have an older version of a specific locked MapSource CD-ROM/DVD-ROM product. How can I update?A. Garmin offers free and charged updates for locked MapSource products.
FREE UPDATES:
If you ORIGINALLY & NEWLY unlocked a NEW locked MapSource CD-ROM/DVD-ROM product ON or AFTER the release date of an update for that same product, you are eligible to unlock on that specific update what you unlocked on the original for no charge. In other words, you can update to the latest data for free!
You must order a free Update Disk for that particular MapSource product. Do that on the Garmin website, starting at: MapSource Updates
Find the link to the specific MapSource product you have, and click it. You will find a page asking if you live in the United States or outside the United States. Click the appropriate link, and you will find instructions on getting an Update Disk.
The Update Disks are free of charge. Any possible cost comes into the process when you unlock the update (see CHARGED UPDATES below). The previous unlock code(s) you have will not apply to the newer version. There can sometimes be shipping charges with the Update Disks to some addresses in the world, but the Update Disks themselves are free to customers.
When you get that Update Disk, you must install it on the same computer on which you have the previous version of that specific MapSource product. Instructions for unlocking it will come with the Update Disk. You will need your Garmin Customer Code for the unlock system (depending on what you owned first, it will be an original 8 digit coupon code that you used to get a 25 digit unlock code or a 7 digit registration code that came with a unit and a particular software product). Please see "What is the difference between a 7 digit unlock registration code and an 8 digit original coupon code?")
You will not be charged in this scenario to get your new unlock code(s).
CHARGED UPDATES:
Your update options are determined by what you have previously unlocked and when.
If you are a returning customer who previously purchased a MapSource CD-ROM/DVD-ROM product you may purchase an update if one is available to you. Your update options are determined based on what you've previously unlocked. A new unlock code must be purchased to access the updated data.
You must order a free Update Disk for that particular MapSource product. Do that on the Garmin website, starting at: MapSource Updates
Find the link to the specific MapSource product you have and click it. You will find a page asking if you live in the United States or outside the United States. Click the appropriate link and you will find instructions on getting an Update Disk.
The cost to unlock the Update would depend on the specific product you have. Please see the preceding website link for a list of release dates and prices. The same overall process applies; however, the difference is the update unlock code would be charged.
Note: Do NOT purchase additional unlocks for any of your units (if applicable)until you unlock the Update Disk. Otherwise, you will be charged to unlock these additionals for the Update. If you purchased additional unlocks before unlocking the Update Disk, they would apply to the older version of the product.