If it's not Walmart- then it would be Handymart, or _______mart. Point is we love these stores. Whats not to love they have everything. As far as customer service goes, yeah thats non-existant, thats why they have a very lax return policy, I always buy more than I need, then return what I don't use. And who do you think the 'old timers' are there--yeah thats right Mom & Pop, the only difference now is they have benefits..So say what you want about these stores, personally, I love 'em, I know what to expect, and I know I will find what I need. I don't really care for the Mom & Pop stores, for several reasons like. Do they have what I want- need? How old and dusty is it? More expensive? Will I have to travel to several stores to get that stuff? God forbid I have to return something, I get the 3rd degree? Most times you don't even need your reciept, with the big chains, especially if you use their credit card, and there everywhere. and on and on...Shit, now you don't even have to leave your home, with online service and free shipping! Theres no argument here, it's win, win, win for the consumer...Did anybody bitch when the big food chains came into town 50 years ago, and shut the Mom & Pop burger joints down? I don't know. I was'nt here...