If it's not Walmart- then it would be Handymart, or _______mart. Point is we love these stores. Whats not to love they have everything. As far as customer service goes, yeah thats non-existant, thats why they have a very lax return policy, I always buy more than I need, then return what I don't use. And who do you think the 'old timers' are there--yeah thats right Mom & Pop, the only difference now is they have benefits..So say what you want about these stores, personally, I love 'em, I know what to expect, and I know I will find what I need. I don't really care for the Mom & Pop stores, for several reasons like. Do they have what I want- need? How old and dusty is it? More expensive? Will I have to travel to several stores to get that stuff? God forbid I have to return something, I get the 3rd degree? Most times you don't even need your reciept, with the big chains, especially if you use their credit card, and there everywhere. and on and on...****, now you don't even have to leave your home, with online service and free shipping! Theres no argument here, it's win, win, win for the consumer...Did anybody ***** when the big food chains came into town 50 years ago, and shut the Mom & Pop burger joints down? I don't know. I was'nt here...