Mac Tools economy carb tuner

[Elwood]

This is the carb tuner info:
https://www.mactools.com/Mac/Mac+Products/C...Other/MN08-0010

Four 5 mm threaded brass adapters (two long, two short) are included with the tuner. It's assumed that many Honda and Suzuki engines can use these adapters. However, adapters aren't needed for the FJR -- connect the hoses directly on the throttle bodies.

What you may have ordered is a set of four 6 mm threaded brass adapters which are not included with the carb tuner. These probably aren't ordered very often so MacTools may not keep them in their normal inventory. Hence your several weeks delay in receiving them.

https://www.mactools.com/Mac/Mac+Products/C...Other/MN08-0040

https://www.mactools.com/Mac/Mac+Products/C...Specialty/Other

Well Thanks for posting the wrong link for us to buy you big dummy!! :lol: Just kidding, I'm going to contact them and see if I can return my 6MM Crack Pipes? Otherwise I will throw them on Ebay and cut my losses.

JW

When we were buying this product the only part for sale was the 6mm economy carb tuner. I just received my brass adapter today. I didn't even open the package, so I can send them back ASAP.

 

[Scab]

This is the carb tuner info:
https://www.mactools.com/Mac/Mac+Products/C...Other/MN08-0010

Four 5 mm threaded brass adapters (two long, two short) are included with the tuner. It's assumed that many Honda and Suzuki engines can use these adapters. However, adapters aren't needed for the FJR -- connect the hoses directly on the throttle bodies.

What you may have ordered is a set of four 6 mm threaded brass adapters which are not included with the carb tuner. These probably aren't ordered very often so MacTools may not keep them in their normal inventory. Hence your several weeks delay in receiving them.

https://www.mactools.com/Mac/Mac+Products/C...Other/MN08-0040

https://www.mactools.com/Mac/Mac+Products/C...Specialty/Other

Well Thanks for posting the wrong link for us to buy you big dummy!! :lol: Just kidding, I'm going to contact them and see if I can return my 6MM Crack Pipes? Otherwise I will throw them on Ebay and cut my losses.

JW

Hang on to those for a minute or two and lemme see if I ever get mine. I would be pissed about this whole ordeal, but I think I have to have the 6mm adapters to do my FZ anyway. Sooooooo, I would've had to get 'em sooner or later. Anyway, JW, if my order never comes in, I'll buy yours.

 

[s_boy]

wow - what a screwed up web site!

looks like my 6mm adapter are backorderd till 9/15/08.

better try to get mac to correct my order asap.

 

[TechJunkie]

I emailed them my order number and asked them to cancel my order. I will follow up on Tuesday to be sure it's canceled. I emailed them twice and never received a reply so I am not too confident they will cancel the order as a result of my email.

 

[Iris]

I called them and cancelled my order. I am also not so confident that it's really cancelled, but I hope so.

The woman on the phone agreed that their website "sucks" (as she put it).

It's only $59 for the carb tuner. That doesn't sound like such a bad deal. Of course, who knows if that includes all the major parts....LOL !

 

[jwilly]

The woman on the phone agreed that their website "sucks" (as she put it).

I will someday have a company where my own customer service people tell customers that our website sucks! Very nice...

Scab: You still down for my 6mm crack pipes?

JW

 

[big ears]

I told yall the motion pro catalogue did not have the economy anymore.

 

[s_boy]

I emailed them my order number and asked them to cancel my order. I will follow up on Tuesday to be sure it's canceled. I emailed them twice and never received a reply so I am not too confident they will cancel the order as a result of my email.

hey, i just got off the phone (a very long wait) with mac tools - they no longer carry the $59 (MN08-010) carb tuner - they have replaced that item with MN08-0411. it is $103.

i cancelled my 6mm crack pipe order and am now thinking MORGAN!

al

 

[Jer]

I emailed them my order number and asked them to cancel my order. I will follow up on Tuesday to be sure it's canceled. I emailed them twice and never received a reply so I am not too confident they will cancel the order as a result of my email.

hey, i just got off the phone (a very long wait) with mac tools - they no longer carry the $59 (MN08-010) carb tuner - they have replaced that item with MN08-0411. it is $103.

i cancelled my 6mm crack pipe order and am now thinking MORGAN!

al

I am going to go with the Motion Pro-Sync Pro carb tuner. It is $99 from Motion Pro and I believe that includes shipping. Do you have the cost of the MORGAN?

Jer

 

[YukonG]

The Morgan is about $105 shipped.

Great tool.

 

[Scab]

The woman on the phone agreed that their website "sucks" (as she put it).

I will someday have a company where my own customer service people tell customers that our website sucks! Very nice...

Scab: You still down for my 6mm crack pipes?

JW

Yeah, man, gimme a hit off that.

Next time we are planning a hook-up, bring em.

 

[s_boy]

I emailed them my order number and asked them to cancel my order. I will follow up on Tuesday to be sure it's canceled. I emailed them twice and never received a reply so I am not too confident they will cancel the order as a result of my email.

hey, i just got off the phone (a very long wait) with mac tools - they no longer carry the $59 (MN08-010) carb tuner - they have replaced that item with MN08-0411. it is $103.

i cancelled my 6mm crack pipe order and am now thinking MORGAN!

al

I am going to go with the Motion Pro-Sync Pro carb tuner. It is $99 from Motion Pro and I believe that includes shipping. Do you have the cost of the MORGAN?

Jer

https://www.casporttouring.com/store/mercha...ory_Code=MORGAN

$99.56 tuner + 22.98 case + shipping (?)... from CST

i just ordered mine direct from Morgan for 65L (pounds) shipped in the carrying case (about $115)

https://www.ekmpowershop1.com/ekmps/shops/c...lpouch-24-p.asp

 

[Elwood]

Has anybody tried to send their 6mm brass adapters back to Mac Tools?

 

[s_boy]

Has anybody tried to send their 6mm brass adapters back to Mac Tools?

mac tools told me to just refuse delivery from fedex - the item will go back and i will get refunded. i hope i'm home when fedex delivers. i intend to get my $22 back and i sent mac tools a pretty strong e-mail letting them know that all of this happened due to the misinformation posted on their sorry web site. no response yet. i'll let you know how it goes.

 

[TechJunkie]

Has anybody tried to send their 6mm brass adapters back to Mac Tools?

I was able to get my order canceled. The lady that I emailed with in customer service had to be told twice. I told her the problem and asked to have my order canceled. She apologized for the problem and said if I wanted my order canceled to just let her know :blink: Ok then did she even read the entire first email? In this email she sent along the the price of an actual Carb Tuner, as if I really care at this point.

Anyway I sent another email asking to have it canceled and she did so.

I explained in my first email that their description and picture did not match the part they were shipping. Makes me think whoever is responsible for posing products on the website is really clueless on the tools themselves. Big difference between a carb tuner and carb tuner adapters.

I finally received a final email confirming the cancellation of my order. Companies like this make you want to go postal! :trinibob:

 

[Elwood]

Has anybody tried to send their 6mm brass adapters back to Mac Tools?

I was able to get my order canceled. The lady that I emailed with in customer service had to be told twice. I told her the problem and asked to have my order canceled. She apologized for the problem and said if I wanted my order canceled to just let her know! :blink: Ok then did she even read the entire first email?

Anyway I sent another email asking to have it canceled and she did so with the price of a Carb Tuner.

I explained in my first email that their description and picture did not match the part they were shipping. Makes me think whoever is responsible for posing products on the website is really clueless on the tools themselves. Big difference between a carb tuner and carb tuner adapters.

I finally received a final email confirming the cancellation of my order. Companies like this make you want to go postal! :trinibob:

FYI

Unfortunately we do not pay the shipping to return warranty product. We do pay for the shipping to return back to you. Sorry for the inconvenience.

In case this email does not fully answer your question, or you would like to contact us for any reason, simply reply to this email.

Thank you,

Mac Tools Customer Support

I went to FedEx over the weekend........$30+ to ship it back the same way.

 

[s_boy]

Has anybody tried to send their 6mm brass adapters back to Mac Tools?

mac tools told me to just refuse delivery from fedex - the item will go back and i will get refunded. i hope i'm home when fedex delivers. i intend to get my $22 back and i sent mac tools a pretty strong e-mail letting them know that all of this happened due to the misinformation posted on their sorry web site. no response yet. i'll let you know how it goes.

i was able to refuse the delivery on the 11th - and so far no charges at all have hit my account!

in the mean time - my morgan carbtune arrived - only took 7 days from the UK.