I had to call them, but sexy voiced Amanda was very helpful and believed mine was lost in the mailGot my $20 rebate check from Shell this week. this forum rocks!
Got mine yesteday, as promised. Always nice to get a check in the mail!me tooDitto!
Shane
What phone # did you use? They have soo many, I have not gotten my rebate check as of yet. I sent it out 2 days after this was announced. Thanks..I had to call them, but sexy voiced Amanda was very helpful and believed mine was lost in the mailGot my $20 rebate check from Shell this week. this forum rocks!
She insisted all was on the up and up. Per her request, I faxed both the internet receipt and filled out request form (didn't have the store pickup original receipt anymore...it was mailed and lost) to her directly. I called back a few hours later and amazingly, she answered the phone from customer service.
She checked her faxes, looked them over, and approved my rebate advising my check would be in the mail the next day.
It still haven't arrived, but I'm convinced it will. Will post again.
BTW, I am very skeptical about rebates in general and hate to jump through other's hoops. I generally don't count rebates as good business practice.
9 out of 10 times, I have to file away rebate requests and follow up on them with the respective customer service. I've never had it refused, but if I don't document to myself when and where I've sent the request, and how to get in touch with them on it, I don't receive the rebate. I have to follow up in 6-8 weeks and gently convince them I sent everything in and correctly. It convinces me that companys write off rebates as mostly not being much of an expense and not payed out.
It would seem, only OCD and Anal folks like me get them in the end.
the one on the request form: 866-707-6737...always answer the recorded question that you sent in the form >8 weeks ago regardlessWhat phone # did you use? They have soo many, I have not gotten my rebate check as of yet. I sent it out 2 days after this was announced. Thanks..I had to call them, but sexy voiced Amanda was very helpful and believed mine was lost in the mailGot my $20 rebate check from Shell this week. this forum rocks!
She insisted all was on the up and up. Per her request, I faxed both the internet receipt and filled out request form (didn't have the store pickup original receipt anymore...it was mailed and lost) to her directly. I called back a few hours later and amazingly, she answered the phone from customer service.
She checked her faxes, looked them over, and approved my rebate advising my check would be in the mail the next day.
It still haven't arrived, but I'm convinced it will. Will post again.
BTW, I am very skeptical about rebates in general and hate to jump through other's hoops. I generally don't count rebates as good business practice.
9 out of 10 times, I have to file away rebate requests and follow up on them with the respective customer service. I've never had it refused, but if I don't document to myself when and where I've sent the request, and how to get in touch with them on it, I don't receive the rebate. I have to follow up in 6-8 weeks and gently convince them I sent everything in and correctly. It convinces me that companys write off rebates as mostly not being much of an expense and not payed out.
It would seem, only OCD and Anal folks like me get them in the end.
Enter your email address to join: