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It is nice to hear that Ian is in fact still alive and well. That is good news to hear!

I am still concern of money out and not product in hand. I know I am not alone in this and if there is a way anybody closer to him that can help that would excellent.

 
Wow!!

Sounds like this is starting to be a re-occurring theme with this guy... Nice guy or not..

Glad he doesn't have my $!!

WW

 
I ordered windshield spacers last week and had them in 3 days. Someone is still getting emails and shipping. Pretty damn fast delivery, impressive. Sounds like more of a communication issue or maybe a little overwhelmed.

 
I sent him a PM a couple of days before the group buy on the SOLTEKS ended because I wanted to calarify shipping details with him before I ordered. No response, no order. I guess he saved me the trouble of having to buy a huge tube of silicone in order to waterproof them....

 
Why exactly has Skyway not posted since mid-August?

I don't know, but I'd guess it has to do with the problems with the soltek group buy. I don't blame him for keeping his head low. Baja seems to have difficulty with their lights for the time being, and that tends to reflect badly on Skyway.

If he were to post publicity, I'm sure he'd be drowning in "Where's my lights, where's my lights!" posts.

Truly I understand where he's coming from, it's out of his hands, and any mention of it only brings more aggravation to those that don't have the patients to wait for an overall good deal.

Things can go bad with group buys, and I can see why there aren't more of them going on. It seems that there is a hitch in every GB that comes down the pike. I got my lights, and I'm patiently waiting for my brackets. I'm sure they'll be here any time now, and if not, then I'm sure they'll be here tomorrow.

To everyone that has ever done a group buy, I thank you, and to everyone that has done a second group buy, I applaud you. You are a glutton for punishment, but in the end, we that persevere, appreciate it. Thank you.

 
I ordered two pairs of sliders from Skyway last Friday. I received a call the beginning of this week to confirm that I really needed two pairs, not just two sliders. I received a shipping notification on Tuesday, I have a package on the way from Skyway. Just one more experience to throw into the mix.

John

 
I am also waiting on Soltek brackets. However, I am okay with it. Ian is working with BajaDesign (BD) to work out issues such as lights leaking and to get me the missing rock guard and missing connector that were left off my order by BD.

When I ordered my Soltek's I also order some other items an had them in a very short time. I have been pretty happy with the service I have received.

 
Why exactly has Skyway not posted since mid-August?

I don't know, but I'd guess it has to do with the problems with the soltek group buy. I don't blame him for keeping his head low. Baja seems to have difficulty with their lights for the time being, and that tends to reflect badly on Skyway.

If he were to post publicity, I'm sure he'd be drowning in "Where's my lights, where's my lights!" posts.

Truly I understand where he's coming from, it's out of his hands, and any mention of it only brings more aggravation to those that don't have the patients to wait for an overall good deal.

Things can go bad with group buys, and I can see why there aren't more of them going on. It seems that there is a hitch in every GB that comes down the pike. I got my lights, and I'm patiently waiting for my brackets. I'm sure they'll be here any time now, and if not, then I'm sure they'll be here tomorrow.

To everyone that has ever done a group buy, I thank you, and to everyone that has done a second group buy, I applaud you. You are a glutton for punishment, but in the end, we that persevere, appreciate it. Thank you.
Tom, Stop kissing up and trying to get your brackets first! :D :D

 
Wow!!
Sounds like this is starting to be a re-occurring theme with this guy... Nice guy or not..

Glad he doesn't have my $!!

WW

you know, a few negative posts out of his 20-30 orders per day don't identify a trend, they identify aberrations. Skyway is a honest, hard working guy that does care about customer service and the positive end result. I am sure he'll do his best to fix any problems if they can be fixed. Also, you can see the other more established threads on this very topic in the group buy sections. You could save him time by reading up on that and thereby reduce the interruptions to his production run of your brackets.

I understand that your situation has been sub par for his course. Since Skyway has done so much for the FJR community, I am just asking that we all help him out in a hard time.

 
Don't forget, Ian's main business ain't motorcycle widgets and he did have a new, lebenty-lebben bazillion dollar machine delivered and not do it's claimed tricks. I think that has sucked up an inordinate amount of his time, too.

 
Since Skyway has done so much for the FJR community, I am just asking that we all help him out in a hard time.
Very well put Andrew...

No good deed goes unpunished...

I understand how it feels to be on the ****** end of a sale, But this is different. Ian has contributed to ALL of us in so many ways as a pioneer in the aftermarket world for the FJR...

Just take a look at some of the things he made from scratch, FOR US!!!

Cruise Control mount

Y-FJR-CCS100-L_med.jpg


Hydration Kit

Y-FJR-HYD_med.jpg


GXM 30 Mounting Plate

GXM30%20medium.JPG


These are just a few of the items he has made for US.

Please be patient here... Ian will come through and make it right with everyone involved.

-Adam

 
I just got off the phone with Ian. The light brackets are in and they arrived back this week. I am going to go down and help him mail them out on Saturday. I will post the status that evening and let everyone know how far along we got, and whether all orders were fulfilled. He says things are getting back on track and we should be ready for his desired customer service levels to return soon. He has been buried, too busy to visit the forum, and I let him know that I would address the forum for him until things get back to normal.

Please, many of you have been very patient, and I just ask for a little more while he digs out here.

 
OrangevaleFJR said:
I just got off the phone with Ian. The light brackets are in and they arrived back this week. I am going to go down and help him mail them out on Saturday. I will post the status that evening and let everyone know how far along we got, and whether all orders were fulfilled. He says things are getting back on track and we should be ready for his desired customer service levels to return soon. He has been buried, too busy to visit the forum, and I let him know that I would address the forum for him until things get back to normal.
Please, many of you have been very patient, and I just ask for a little more while he digs out here.
Well since you say you are going to be his spokesperson here, how about asking where the fuel cell kits are and letting us know something.

 
OrangevaleFJR said:
I just got off the phone with Ian. The light brackets are in and they arrived back this week. I am going to go down and help him mail them out on Saturday. I will post the status that evening and let everyone know how far along we got, and whether all orders were fulfilled. He says things are getting back on track and we should be ready for his desired customer service levels to return soon. He has been buried, too busy to visit the forum, and I let him know that I would address the forum for him until things get back to normal.Please, many of you have been very patient, and I just ask for a little more while he digs out here.
Well since you say you are going to be his spokesperson here, how about asking where the fuel cell kits are and letting us know something.
Gee I'll get right on that Mr. Jackman sir. Anything else while you have my employ?

I never thought of checking on other things. Can anyone else list some things I should check on too?

Of course I'm checking on everything smartie, but I don't work for him, or you so how about some manners?

You're welcome.

Rest assured your concerns will be at the top of my list there. :lol:

What kind or riot shot is next :lol:
 
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YES, burn Skyway at the stake! After all, what good has he ever done for anyone. Rat *******.

Good thing more of you aren't waiting to hear back on Iron Butt ride certifications! Sounds like they are runnig a year or more. Ooohhh, I could go start a thread about that...gotta go.

 
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YES, burn Skyway at the stake! After all, what good has he ever done for anyone. Rat *******.
Well, he dontated about $1000 worth of stuff to WFO this year, and a bunch last year and did free installs. He designed a bunch of products specifically for the FJR that nobody else bothered to make, he created routes, maps and paperwork for the easiest SS1K ever for whoever wanted to partake, he...oh, were you joking?

;)

 
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