Mine was just done. They replaced all valves, guides and seals. Galling was observed on all valves. The head was done in the dealership. There is a special tool to remove and reinstall the guides. Yamaha dealers have it and should know how to use it. It should not need to be sent off to a machine shop unless the technician doesn't know how to ream the guides to size. If that is the case I don't think I'd want him doing the repair in the first place. Maybe its just because the guy that did mine has been working on bikes for 35 years but he said there is no reason to send the head to a machine shop. He did it all in house, installed and reamed guides, lapped the new valves, Etc..... maybe it's just that alot of shops don't have guys with that kind of experience anymore. I'm thankful mine did. No run arounds!