LAF
Well-known member
Well I have had a Touratech 660 mount and loved it. From very early on of owning it it became a bit of a pita locking and unlocking it but I just lived with it.
Well at the BMW Rally I had a chance to talk to them about it. Wow was I ever surprised the guy said hold on and called his office and after some checking he said send it back and will will credit you towards a new one of the newer style. I just had to pay the difference. Well I said just let me buy a new one and then I will ship the old one back and you can credit me. He said no problem.
So it showed up on Thursday and I installed it. Heck they even included a UPS return label in my order!
So this is the old mount. What they did is remove the locking mechanisim from the frame of the mount and made it a stand alone item. It seams they saw this and redesigned based on that.
This is the new design and is slick as hell.
Here is the 660 in the mount and it is solid for sure.
I have one of those sun shades and I have hacked it a bit to continue to use it. In the original mount I just needed to notch it where the two arms came down this is so snug that area of the top clamp must be gone. No biggie and it will still look fine just a bit of work.
I must say the company took care of me far above my expectations, and this new mount is very nice, and very sturdy with very high isolation properties. I know locks only keep honest people out, so that was never my reason for buying this mount, I have never seen a mount set up for bump isolation like this one.
Very surprised how just asking a question at a Rally, turned into very nice customer service from Touratech.
Well at the BMW Rally I had a chance to talk to them about it. Wow was I ever surprised the guy said hold on and called his office and after some checking he said send it back and will will credit you towards a new one of the newer style. I just had to pay the difference. Well I said just let me buy a new one and then I will ship the old one back and you can credit me. He said no problem.
So it showed up on Thursday and I installed it. Heck they even included a UPS return label in my order!
So this is the old mount. What they did is remove the locking mechanisim from the frame of the mount and made it a stand alone item. It seams they saw this and redesigned based on that.
This is the new design and is slick as hell.
Here is the 660 in the mount and it is solid for sure.
I have one of those sun shades and I have hacked it a bit to continue to use it. In the original mount I just needed to notch it where the two arms came down this is so snug that area of the top clamp must be gone. No biggie and it will still look fine just a bit of work.
I must say the company took care of me far above my expectations, and this new mount is very nice, and very sturdy with very high isolation properties. I know locks only keep honest people out, so that was never my reason for buying this mount, I have never seen a mount set up for bump isolation like this one.
Very surprised how just asking a question at a Rally, turned into very nice customer service from Touratech.