Bikey no idle....STILL

[SkooterG]

It was Tea and Crumpets.........and they were ******* good too.

R

Out-freaking-standing when it was 40 freaking degrees in the garage!

Yum,yum! Yo Richie - I need an oil change. When will the tea and crumpets be ready?

 

[Fairlaner]

I was gonna take some to Hal's today but didn't wanna jinx Don's bike...

R

 

[Fred W]

It was Tea and Crumpets.........and they were ******* good too.

R

So it was a Ménage à trois then? :huh:

I'm afraid we're gonna need some pitchers of this... :dribble:

 

[Fred W]

It was Tea and Crumpets.........and they were ******* good too.

R

That they were. Quite tasty. They reminded me a bit of Muffins.... :blink:

Alright, photo assist.

Here's Tea

and here's Crumpets (yeah she really is licking that tool):

and I'm pretty sure this one is Muffins (for obvious reasons) :dribble:

 

[Fairlaner]

Ummmm i just received my survey from Yamaha....what to do......

R

 

[road runner]

... Unfortunately, I haven't found many shops that value this kind of feedback.

I actually had a local Yami mechanic threaten me because I gave him a less than stellar review with Yamaha's survey. (Your responses are not confidential with Yami.)

Today's bike mechanics cannot spend the Internet time researching problems that owners can. They would starve. A really good mechanic can help sift through BS for the useful information. But very, very few of them will listen to you past Intern...

They change parts. They don't diagnose problems. They call Yamaha to diagnose a problem. And they sure as hell aren't interested in altering behavior that Yamaha readily supports.

Spend your time and effort seeking out another dealership service dept. instead of trying to "educate" this one. Find one that you can truly work WITH before your YES Warranty expires. Because after that, it's your $$$ that pays for the parts swapping instead of problem fixing.

Yes, I agree. This kind of service is what you get when you go to a shop that doesn't have a good tech with a lot of experience. And is willing to spend time that they wont get paid for. The problem is with what Yamaha is willing to pay for warranty work. They will not pay a shop to spend hours fixing something that they think should take minutes. And even the best tech can't do things in Yammys time allowance. The experienced tech will know the problem in short order, but if a shop spends to much time without preauth from Yammy they wont get paid. So now what most shops do is ask Yammy what they want them to do, and more important to the shop is what they are willing to pay for. Most shops are lucky to get half there time paid for on warranty, this is why they are reluctant to take on warranty work. It just doesn't pay.

I'm not saying this practice is correct or good for us, but unfortunately this is the way of the world. Time is money. I'm a boat tech and paid on flat rate so I know this all to well. If the dealer doesn't get paid , then I don't either. So now I do as stated. I spend a short amount of time and if I can't figure it out then I call the manufacturer and ask what they want me to do. Sometimes this works, if you get a good tech at factory, and if not they will have you chasing your tail, but you will get paid. I work at a decent place so if all that fails the shop will eat the time and pay me to spend the time to figure it out, and in the end the customer will get the thing fixed, but all this politics will drive all involved crazy, and take way longer than it should.