Chaparrel Tire Sale

[trimmantom]

If you do call them, mention potential customers will read this thread. Point out that if this issue goes unresolved it will draw negative exposure. They I do should be delighted for the free advertising of their sale here, however an unresolved complaint could impact future sales.

I have sent their ceo a letter and basically told him that for 12 measily bucks his customer service has created ill will and I have posted the experience.

I also told him that he has lost business over the situation.I asked him to resolve the situation and I would not be a return customer.As far as me calling anybody there, that's not happening.I'll write off the 12 bucks and forget about them.I do think the letter I sent will probably get some action from them.

Ironically I received an e- mail from them yesterday to do a product review,I had to laugh a little when I saw that.We'll see what happens and I'll update what they do if anything.

 

[FJRydr]

UPDATE: Tars arrived! Just 5 days after placing order!

They were 209.99/free shipping using ebay/PayPal: https://www.ebay.com/sch/i.html?_from=R40&_trksid=p4712.m570.l1313&_nkw=Bridgestone+BT023+GT+120%2F70ZR-17+%26+180%2F55ZR-17+Set+&_sacat=See-All-Categories

 

[bajaleo]

Just ordered a pair. The sale price is still effective.

 

[trimmantom]

If you do call them, mention potential customers will read this thread. Point out that if this issue goes unresolved it will draw negative exposure. They I do should be delighted for the free advertising of their sale here, however an unresolved complaint could impact future sales.

I have sent their ceo a letter and basically told him that for 12 measily bucks his customer service has created ill will and I have posted the experience.

I also told him that he has lost business over the situation.I asked him to resolve the situation and I would not be a return customer.As far as me calling anybody there, that's not happening.I'll write off the 12 bucks and forget about them.I do think the letter I sent will probably get some action from them.

Ironically I received an e- mail from them yesterday to do a product review,I had to laugh a little when I saw that.We'll see what happens and I'll update what they do if anything.

Here's my update, got a voicemail from Samantha from Chaparell that my card had been credited back the amount I was overcharged. $12.06

She left her number and extension for me to call her back? I had to piss blood to get those people to credit me back and I get the idea that they really still don't really give a ****.Their website still says FREE 2- DAY SHIPPING ON ALL ORDERS OVER $149. If tires don't qualify for this shipping why do they keep advertising this ********?They should get their website straightened out so no one else has these problems. I won't have anymore of these problems with them cause they are off my list. Good riddence Chaparell Motorsports!!