Jimstan
Well-known member
Assuming the best of everyone, my personal guess would be that his business took off faster than he could keep up. He got in over his head, and instead of halting orders for a highly complex system he kept accepting prepayments that he used to fund raw materials for smaller, higher volume production items with quicker turn around (and other "business expansion costs" like web sites). Eventually, when forced to face delivery requirements on the more complex products he was upside down and never recovered.
Where he soured was failing to be up front with his customers about what was really happening; making arrangements to either deliver (on a delayed schedule) or refund via some sort of payment plan. It's a hard thing for anyone to face and sometimes the pressure on a person is enough to cause them to avoid resolution all together.
it doesn't help those who don't have their money or a product, but it does provide a (conjectured) closer look at the psychology of such things.
Wrong a Thief is a thief.