TheAxeman
Well-known member
I ordered some foot guards through Freedom Cycle in Halifax when I was there two weeks ago and were having them shipped back to NY. I sent them an email yesterday because I hadn't received them yet...this is the reply they sent:
_________________________________________________________________________________________
Hello Chris,
It looks like your foot guards were mixed up at the post office by the local idiots there. We received a phone call from them yesterday and they must be re-sent. I have included a check refunding you back your shipping cost and am now shipping your package Express Air. I will pay whatever it costs to have them on a jet by the end of the day.
I sincerely apologize for the mix-up, ours or not, and promise that nothing like this will happen again.
_________________________________________________________________________________________
Its nice to know that there is a Yamaha dealer that actually gives a crap about their customers and are willing to do what it takes to make things right....Hats off to Freedom Cycle....I'll post pics of the footguards as soon as I have them installed.
_________________________________________________________________________________________
Hello Chris,
It looks like your foot guards were mixed up at the post office by the local idiots there. We received a phone call from them yesterday and they must be re-sent. I have included a check refunding you back your shipping cost and am now shipping your package Express Air. I will pay whatever it costs to have them on a jet by the end of the day.
I sincerely apologize for the mix-up, ours or not, and promise that nothing like this will happen again.
_________________________________________________________________________________________
Its nice to know that there is a Yamaha dealer that actually gives a crap about their customers and are willing to do what it takes to make things right....Hats off to Freedom Cycle....I'll post pics of the footguards as soon as I have them installed.
