2007 Altitude Surging Problem - Members Wanted

[peter_sd]

My bike is at the Dealers at the moment for the Surge Issue. They have rode it up the local mountains for a couple of days what the tech said he found is that there is a lag when rolling on the throttle it gets more noticeable when you are under load (going up a mountain). He talked to Yamaha and there are some settings that they want him to change and ride it up there again. I guess Yamaha has been up there also with other FJR's doing test rides. I have let them have my bike for a week so they can test and get this issue resolved.

 

[ELP_JC]

Just one more comment if Yamaha is reading this.

Why the hell do a freaking tech has to 'duplicate' the surging for Yamaha to say it exists? And when the tech 'duplicates' it, what the hell can he do about it? NOTHING.

Does Yamaha think we're a bunch of morons who don't know how to ride a motorcycle, don't know what surging is, or have nothing else to do but lie about having a problem? Geez. Most of us have had several motorcycles, have more than 10 years riding experience, are considered 'mature' (how many here in their 20s?), and bought the bike to ride it, not having to deal with crap like this. We all understand machines have problems, and are willing to do our part to get them fixed, but when a manufacturer denies the problem is infuriating, and an insult to our intelligence.

Yamaha knows dealers can't do crap on this issue, so why keep bothering us with taking our bikes to a dealer? Just get your a$$es back to your freaking lab and fix the damn problem. It was already said Aussie bikes don't exhibit this problem. And most US '06s neither. The answer is probably right in their freaking faces, but they don't want to do squat unless they're 'forced' to. This thread would be dead by now if Yamaha had acknowledged the problem, say they're working on a fix, and also say THERE WILL BE a fix. Even if this issue is resolved, which I hope it is, this is probably my first and last Yamaha if they continue this stupidity. And it's a shame because the FJR is a great machine otherwise. Off my soap box now. Good day folks.

As a side comment, I know a dealer who stopped FJR orders due to the inability to solve this problem for his customers; I had to buy mine somewhere else, thinking he was exaggerating. He wasn't.

And I received a PM from a fellow who's suing Yamaha to get his money back under the CA lemon law. He asked if I was willing to help him. I said 'HELL YEAH'. Hopefully he can set a precedent the rest of us can use if it comes down to that. I'm not going to lose my a$$ trading this bike because I can't ride it; not without a fight. Let's make all the noise we can folks. I'm probably going to file an NHTSA complaint myself now; reason I didn't was the format is all wrong for this type of thing. All the info on this, Yamaha's phone number, and lemon laws are listed on the pinned thread that 'Truwrecks' started. Check it out. Take care.

JC

 

[greg97224]

Just one more comment if Yamaha is reading this.
Why the hell do a freaking tech has to 'duplicate' the surging for Yamaha to say it exist? And when the tech 'duplicates' it, what the hell can he do about it? NOTHING.

Does Yamaha think we're a bunch of morons who don't know how to ride a motorcycle, don't know what surging is, or have nothing else to do but lie about having a problem? Geez. Most of us have had several motorcycles, have more than 10 years riding experience, are considered 'mature' (how many here in their 20s?), and bought the bike to ride it, not having to deal with crap like this. We all understand machines have problems, and are willing to do our part to get them fixed, but when a manufacturer denies the problem is infuriating, and an insult to our intelligence.

Yamaha knows dealers can't do crap on this issue, so why keep bothering us with taking our bikes to a dealer? Just get your a$$es back to your freaking lab and fix the damn problem. It was already said Aussie bikes don't exhibit this problem. And most US '06s neither. The answer is probably right in their freaking faces, but they don't want to do squat unless they're 'forced' to. This thread would be dead by now if Yamaha had acknowledged the problem, say they're working on a fix, and also say THERE WILL BE a fix. Even if this issue is resolved, which I hope it is, this is probably my first and last Yamaha if they continue this stupidity. And it's a shame because the FJR is a great machine otherwise. Off my soap box now. Good day folks.

As a side comment, I know a dealer who stopped FJR orders due to the inability to solve this problem for his customers; I had to buy mine somewhere else, thinking he was exaggerating. He wasn't.

And I received a PM from a fellow who's suing Yamaha to get his money back under the CA lemon law. He asked if I was willing to help him. I said 'HELL YEAH'. Hopefully he can set a precedent the rest of us can use if it comes down to that. I'm not going to lose my a$$ trading this bike because I can't ride it; not without a fight. Let's make all the noise we can folks. I'm probably going to file an NHTSA complaint myself now; reason I didn't was the format is all wrong for this type of thing. All the info on this, Yamaha's phone number, and lemon laws are listed on the pinned thread that 'Truwrecks' started. Check it out. Take care.

JC

When I filed my complaint, I talk to a real person, and did it over the phone. Took about 15 minutes.

 

[DPS]

Good news & bad news:

Just heard from the dealer. After two more trips up the mountain today, he was unable to duplicate the "bucking bronco" at slow speed but they did confirm the surging is consistent and there's something wrong. The bike's ready for pickup - they did nothing to it other than test drive it.

While still on the phone with him, Yamaha Customer Service called and said "the regional Yamaha tech rep WAS able to duplicate the problem I reported and the information was being sent back to the factory". They have no other information than that at this time and they are contacting all customers that have reported the problem.

For those of you that, like me, just want your money back and have an applicable state lemon law, you should have what you need to start the process. For the rest of you that opted to do nothing more than just complain here ...... wise up.

So, I'm out of here. Final score: DPS 1, Yamaha 0.

 

[T-man]

What is the year of your bike, current mileage and city/state in which you live? 07 with 1500 miles. 600 at the time of the ride. Christiansburg, VA. (South West VA)

Has your bike surged at altitude? If so, have you noticed any pattern as to a particular altitude the surging occurs?

Yes, on the way back from a 2000 to 3500 climb.

Have you experienced surging while changing altitude of 1000' or more without shutting motorcycle off?

Yes

Have you experienced surging riding at a steady elevation? If so, what elevation?

No

When you experienced surging did you try turning bike off/on? If so, did it correct the problem?

It did. We pulled over to put a jacket on when we were down from elevation. A few miles up the rode we stopped for a bathroom break, after startup the problem was right back with no change in elevation?

Have you contacted the dealer regarding the problem? If so, what has the dealer done to help resolve the problem? No. After all the posts I've read, I figured whats the use. I will do so after reading this post though. We need to be persistant.

 

[Medium Al]

Good news & bad news:Just heard from the dealer. After two more trips up the mountain today, he was unable to duplicate the "bucking bronco" at slow speed but they did confirm the surging is consistent and there's something wrong. The bike's ready for pickup - they did nothing to it other than test drive it.

While still on the phone with him, Yamaha Customer Service called and said "the regional Yamaha tech rep WAS able to duplicate the problem I reported and the information was being sent back to the factory". They have no other information than that at this time and they are contacting all customers that have reported the problem.

For those of you that, like me, just want your money back and have an applicable state lemon law, you should have what you need to start the process. For the rest of you that opted to do nothing more than just complain here ...... wise up.

So, I'm out of here. Final score: DPS 1, Yamaha 0.

DPS,

I know the whole ordeal has been very frustrating but this is major, major progress. Thanks for your efforts. Let's see what Yamaha does now.

 

[Last Chance]

Good news & bad news:Just heard from the dealer. After two more trips up the mountain today, he was unable to duplicate the "bucking bronco" at slow speed but they did confirm the surging is consistent and there's something wrong. The bike's ready for pickup - they did nothing to it other than test drive it.

While still on the phone with him, Yamaha Customer Service called and said "the regional Yamaha tech rep WAS able to duplicate the problem I reported and the information was being sent back to the factory". They have no other information than that at this time and they are contacting all customers that have reported the problem.

For those of you that, like me, just want your money back and have an applicable state lemon law, you should have what you need to start the process. For the rest of you that opted to do nothing more than just complain here ...... wise up.

So, I'm out of here. Final score: DPS 1, Yamaha 0.

DPS,

I know the whole ordeal has been very frustrating but this is major, major progress. Thanks for your efforts. Let's see what Yamaha does now.

Hmm. Maybe now that DPS has done all the hard work and Yamaha will contact those with complaints, it's time for me to file a complaint...Maybe they'll pay for the paint job or give me new plastic for may many tip-overs.

Or,....Not

LC

 

[Herkypilot]

Good news & bad news:Just heard from the dealer. After two more trips up the mountain today, he was unable to duplicate the "bucking bronco" at slow speed but they did confirm the surging is consistent and there's something wrong. The bike's ready for pickup - they did nothing to it other than test drive it.

While still on the phone with him, Yamaha Customer Service called and said "the regional Yamaha tech rep WAS able to duplicate the problem I reported and the information was being sent back to the factory". They have no other information than that at this time and they are contacting all customers that have reported the problem.

For those of you that, like me, just want your money back and have an applicable state lemon law, you should have what you need to start the process. For the rest of you that opted to do nothing more than just complain here ...... wise up.

So, I'm out of here. Final score: DPS 1, Yamaha 0.

Nice work. I know I'd have a tough time letting the dealer ride my bike all over the place, I'm glad you stepped up! I've only had my bike for a month so I haven't had a chance to take it up to the mountains in western NC to try it out. I'll try to make a point of it soon!

Herkypilot

 

[tophog]

.

 

[christhemaster]

So many will be left holding a bag of shiXXXX.

I for one hope that Yamaha will reserve your bike for last to be fixed.

As far as everyone else, just wait a little longer, they now have VERY good information, something that certain liar owners did not let Yamaha get by 1) not letting the dealers explore their bike for the problem, 2) owners in Oregon stating lies to the service rep when asked for certain information.

It will be fixed and all the complaints will be addressed.

 

[tophog]

.

 

[christhemaster]

Are you for real? Get a clue. Liar owners? Why don't you backup your bullshit statements? What lies are you referring to?

Who did your TBS? What dealer?

 

[quietguy]

I'm not (yet) in possession of my new machine (hope to get it in the am assuming rain stops), but I have a question:

Have you all considered composing a letter with all the specific facts, having it [signed] by all affected members, then submitting it to both Yamaha and the NHSTB (via certified snail mail, email, etc)? Maybe including copies of all phone logs, service receipts/records, etc.

...just wondering

Lennie

PS: NHSTB? NHTBS? NBC? MSN? whatever, I ain't that smart :blink:

 

[tophog]

.

 

[christhemaster]

I didn't know it was required the dealer perform the TBS sync? I actually did it myself with a Morgan Carbtune tool. I like knowing it's done right so I do a lot of stuff myself.

OK thats fine but if a rep from Yamaha asked you who did it why did you not just say that you did it and not say someone else did it... no offense. Yamaha needs as much true feedback thats acurate. Thats all and of course the thing that hacks me is all the flaming I see you doing that realy does not help the problem. Read closely between the lines. Yamaha need sto identify the problem and can do it only with correct information.

 

[v65]

So many will be left holding a bag of shiXXXX.

I for one hope that Yamaha will reserve your bike for last to be fixed.

As far as everyone else, just wait a little longer, they now have VERY good information, something that certain liar owners did not let Yamaha get by 1) not letting the dealers explore their bike for the problem, 2) owners in Oregon stating lies to the service rep when asked for certain information.

It will be fixed and all the complaints will be addressed.

You are pretty close to this being a personal attack, a forum no-no. The only thing that might save your hide is that you didn't use a name, you implied it. Nice job noob. :angry:

 

[tophog]

.

 

[Mick]

Are you for real? Get a clue. Liar owners? Why don't you backup your bullshit statements? What lies are you referring to?

Who did your TBS? What dealer?

Chris M.

Since you are the service manager here: https://www.adventuremotorsports.net/default.asp I sincerely hope you are not trying to

say a Throttle Body Sync is the answer to this Altitude problem. When the problem actually surfaces, the bike is almost unrideable.

My riding buddy could not even pull away from a traffic light when his '07 FJR1300A most recently exhibited this problem. He has

over 30 years riding experience and is NOT prone to exaggeration. We fixed his 2006 FZ-1 but we both believe his FJR problem will

have to be fixed by the factory. His local dealer REALLY believes he has a problem but when they contacted Yamaha Product support

all they could suggest is that he have his valves adjusted (at HIS expense) and they claimed they had NEVER heard of this problem.

This was last week and he has heard nothing further from his Product Specialist OR from his dealer. He now has about 9,500 miles on

his bike and he is considering another brand.

I sure hope you have a handle on the problem.

Mick

 

[PA1195]

"Chris M.

Since you are the service manager here: https://www.adventuremotorsports.net/default.asp I sincerely hope you are not trying to

say a Throttle Body Sync is the answer to this Altitude problem."

Be cool Honey Bunnies...if Chris is indeed a Yamaha rep, then he is only the second to post ...Ed Sorbo who gave his recommendations earlier in this thread on how to minimize the surging issue also reported himself to be a Yamaha employee...dogpiling the newb, as happens all too frequently, results in nothing and risks any further level of Yamaha cooperation...I realize many owners are pissed, but likely so is Yamaha as sales are surely to fall as folks move on to other rides...and Dealers that can't fix the issue and satisfy the customer are likely to give it up for other product lines...give the Yamaha folks a chance to interact here as there is something to be gained with their cooperation, and I believe that's the goal of this thread.

It would be nice if Yamaha would say they are committed to resolving the issue...and apparently Yamaha through Chris they have: "As far as everyone else, just wait a little longer, they now have VERY good information, something that certain liar owners did not let Yamaha get by 1) not letting the dealers explore their bike for the problem, 2) owners in Oregon stating lies to the service rep when asked for certain information.

It will be fixed and all the complaints will be addressed."

You can't push a rope, only Yamaha can do what needs to be done, so hopefully they'll make good on their promise...if not, we'll all sell the problem with the bike and move on.

Gary in Fairbanks

 

[painman]

Saw something of interest in the August issue of Cycle World magazine. It is on page 34 in an article titled, "The Tailpipe Chronicles" which is addressing the issue of bikes meeting or trying to meet the new Tier 2 smog standards. It basiclly said they have seen numerous 2007 motorcycles that have emissions-related engine problems, ranging from throttle-response hiccups and hesitations to over heating and long warm-up periods. Interesting IMO. PM. <>< :huh: