It's a small consolation, but a consolation nonetheless. They figured out way back at the diagnostic tool stage that I knew more than I was supposed to about how this worked. As surprised as everyone else at the problems with CS, the records that never match up re: when the dealer contacted the tech line and what the outcome was. Every Yamaha rep I speak with reads a little bit of file history back to me to show me they're conversant with my case, and it's never the same twice. Part availability, I suppose, is the real surprise. With help from ion and the rest of the forum, we broke through the initial problems. Yesterday, speaking with a gentleman on the west coast, I kept getting what Yamaha will do or won't do, and what they can do and can't do. I politely pointed out that I've logged 4 hours in the last week covering wills and wont's, cans and don't's with various Yamaha representatives, but have they called a single dealer, checked online with a single parts wholesaler, to see if the parts in question reside somewhere beside just waiting for the next production run in October, as they've said they'd do. They guy said you're right, I'll get on it. We will see. I pointed out that they're treating the issue like some guy is begging for a part to be covered 2 months past the warranty, or trying to get a problem caused by owner neglect covered. Told him this is not a typical case, down time wise, there is no question as to responsibility, and they should not treat it like a typical case. As I've said often, we shall see.
On a related note, I've had obscure, ghost-like problems diagnosed from afar on BMWMOA more than once. But this place beats anything I've ever seen regarding specificity and depth of technical information. And good conversation....
