boyitgobob
Well-known member
<blockquote class='ipsBlockquote'data-author="TomInPA" data-cid="1343575" data-time="1476801084"><p>
I heard back from Eric Trinkley at Penske Motorcycle Dept, in reply to an email with the image attached.<br />
<br />
<blockquote class='ipsBlockquote'><p>Tom,<br />
<br />
Glad you caught this before anything happened.<br />
<br />
Yes we will cover this under a warranty claim. We will get one shipped out to you. Is that your shipping address you included in your email?<br />
<br />
Thank you<br />
<br />
<em class='bbc'>Eric Trinkley</em><br />
<em class='bbc'>Motorcycle Department</em><br />
<em class='bbc'>Penske Racing Shocks</em><br />
<em class='bbc'>Custom Axis Shocks</em><br />
<em class='bbc'>150 Franklin Street</em><br />
<em class='bbc'>Reading, PA 19602</em><br />
<em class='bbc'>United States</em><br />
<em class='bbc'>Office: 610.375.6180 </em><br />
<em class='bbc'>Fax: 610.375.6190</em><br />
<em class='bbc'><a href='https://www.penskeshocks.com'>www.penskeshocks.com</a></em><br />
<em class='bbc'><a href='https://www.customaxisshocks.com'>www.customaxisshocks.com</a></em></p></blockquote>
<br />
Life is good, and it appears I may be spared shipping the broke part back. BTW the FSM calls for a 29 ft-lb torque on that bolt.</p></blockquote>
Tom, please compare old and new to see if they made any dimension changes.
I heard back from Eric Trinkley at Penske Motorcycle Dept, in reply to an email with the image attached.<br />
<br />
<blockquote class='ipsBlockquote'><p>Tom,<br />
<br />
Glad you caught this before anything happened.<br />
<br />
Yes we will cover this under a warranty claim. We will get one shipped out to you. Is that your shipping address you included in your email?<br />
<br />
Thank you<br />
<br />
<em class='bbc'>Eric Trinkley</em><br />
<em class='bbc'>Motorcycle Department</em><br />
<em class='bbc'>Penske Racing Shocks</em><br />
<em class='bbc'>Custom Axis Shocks</em><br />
<em class='bbc'>150 Franklin Street</em><br />
<em class='bbc'>Reading, PA 19602</em><br />
<em class='bbc'>United States</em><br />
<em class='bbc'>Office: 610.375.6180 </em><br />
<em class='bbc'>Fax: 610.375.6190</em><br />
<em class='bbc'><a href='https://www.penskeshocks.com'>www.penskeshocks.com</a></em><br />
<em class='bbc'><a href='https://www.customaxisshocks.com'>www.customaxisshocks.com</a></em></p></blockquote>
<br />
Life is good, and it appears I may be spared shipping the broke part back. BTW the FSM calls for a 29 ft-lb torque on that bolt.</p></blockquote>
Tom, please compare old and new to see if they made any dimension changes.