El Toro Joe
FYYFF
Just let the dealer fix it, and go out and ride the hell out of it...That's what you bought it for
O.K. you sound like a "glass half-empty" kind of guy. Like I have a tendency to be.
How bout you try this "glass half-full" exercise.
Look at the bright side of things.
1) It'll be fixed back to NEW condition.
2) and...you'll probably get the 600mi service done for FREE.
3) and...from now on they'll probably treat you and the bike pretty special.
Accidents happen. It doesn't necessarily mean they are incompetent or careless.
I hope it works out well without any great frustration.
Ouch. Sprtdiver, so sorry about that. I'll have nightmares about that prior to 'dropping' my bike off for the 600. I would be mad, but mostly I'd be disappointed. BUT...Seems to me like much hand wringing and hair splitting for a group of men. Why does it matter who dropped it or how or why if it gets fixed???? Isn't this really only about perspective at this point?
Don't know about anyone else, but I've finally accepted that I can't change the past. And complaining doesn't ever seem to do me much good (even if I still do it). But it happened -- the bike got dropped. You can feel anyway you want about it, but it's YOUR decision about how ****** you want to feel and you're free to decide on any reasons to justify that decision. Or you can choose to see it another way. That was my simple point. I won't argue against your position that it's more ***** worthy because the shop dropped yours than when *I* drop mine. Fact is that if you think so, then it is so; that makes you right.
I'm sorry your bike was dropped and damaged. If you choose to feel worse about the dealership having done it than you, again: your choice. Another perspective might be that at least this way IT'S GONNA GET FIXED. And if you'd done it, the fixin' would be on your dime. NOW -- if they won't fix it (something a dealer would surely regret attempting with me), then it's another story. If they are insensitive to having damaged a customer's bike -- also ****** up, but there are a$$holes in the world, and if the manager or owner won't deal with that attitude, I'd walk with my business.
That's the way to do it!!After reading some posts this morning, screw it - I'm riding.
Of course they are going to fix it, don't let them give you any crap. Check everything over when they are done to make sure it is 100%, make sure the handlebars are properly aligned, do a test ride, if it isn't right make them fix it, and then get on with your life. The bike will be fineFinally, the dealer has the bike and the reason, I don't have warm fuzzies is because they made NO mention of fixing it. Wasn't clear on that earlier. .
I agree. There is a big difference between crashing and dropping a bike. Since the bike was only dropped, the damage is most likely superficial and not structural. Some new plastic and it'll be back to new.When I hear the term"has it ever been down" that means to me it was in a crash not dropped in the garage or at the dealers. Huge diff between dropped and crashed. Being dropped is nothing except a couple of superficial scratches. <_< :blink:
Especially since it's been laid down hard and is probably junk anyway.Let the dealer fix your bike and then ride the crap out of it!
Especially since it's been laid down hard and is probably junk anyway.Let the dealer fix your bike and then ride the crap out of it!
Um, no one else has said it, so I will. Don't let ANYONE touch your bike but you!
Like myself, I think most are assuming it was a gentle drop because it was reported that the tech tripped over a hose. It sounds like he may have been walking the bike and lost his footing.Everyone seems to be assuming that the bike was dropped gently and has only cosmetic damage. That is probably true and your only concern is 'how long will it take to fix it?' If, on the other hand, the bike was up on a lift and came down hard you need to check for more than cosmetic damage. Look it over very carefully and make sure the dealer agrees to all of your observations.
The dealer will probably need to order body parts. In the mean time, you will want to ride your bike. If you decide to ride the sratched bike while you wait for parts, then take a bunch of pictures before you take it from the dealership so you don't have to discuss what scratches were there and what might have happened later.
Make sure the tech. resets the tip-over code in the ecu before you take the bike back.
The jury's out on whether the dealer sucked. Could suck, could not suck, depends on whether they step up and make good. Mechanics are independent too (and human--they screw up just like you and me), and they move from dealer to dealer. Doesn't necessarily mean that the dealer DOESN'T suck, but at least the service writer immediately fessed up. We also don't know what if anything the owner was told about this. In the absence of the owner coming forward, the bike owner should have sought him out and asked him if he knew about this and what he thought should be done.My worst dealer experience ever came from a Suzuki shop. Does not mean Suzuki sucks... just means that dealer sucked.
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