otubrab
Member
I dropped off my 07 FJR at Adventure last night and picked up my 06 Stratoliner (Hey Medium Al, I have nearly the same collection as you--06 Stratoliner S, 07 FJR1300A, but no blackbird). I told them to keep the FJR for a week, a month, two months, crate it up and send it to Japan if necessary--lets get to the bottom of this.
As luck had it, when I dropped in Chris (the service manager) was reading this forum, and was on the phone with Yamaha discussing their plan of attack.
Here's what I can relay at this time.
1. Adventure Motorsports has in their possession at this time 2 offending bikes--mine and TruWreck's.
2. They plan a multi-day investigation of the problem, including riding both bikes up to the summit of Steven's pass (4200ft, 50miles) this week.
3. Yamaha is supplying technical manpower and is supporting the investigation.
4. The team at the dealership does NOT want additional inputs at this time. They've got all the input from this forum, as well as other sources, and they want to be left alone for the remainder of the week so they can spend hands-on time with the bikes. The Yamaha resources at Adventure for this investigation will NOT talk to customers. This is a technical investigation and they specifically do not want to get bogged down in PR issues now. Please do not contact them this week about this issue. (Of course, you should continue to use normal channels to post information and convey it to Yamaha, including to the dealerships you normally use. Complaints reaching a critical mass is what brought us to this point; further accumulation and publicizing of the information will probably help expedite a solution.)
5. There was an EMU change 06 to 07. The changes are being examined.
6. This will probably take more time than any of us are comfortable with. The investigation at Adventure is just to identify the technical problem. Yamaha's response will then have to be worked out. It was mentioned to me that a recall is a possibility. Nobody knows at this point.
Chris will call me when they learn something. The dealership closes Sunday and Monday. I don't expect a call before Tuesday.
As luck had it, when I dropped in Chris (the service manager) was reading this forum, and was on the phone with Yamaha discussing their plan of attack.
Here's what I can relay at this time.
1. Adventure Motorsports has in their possession at this time 2 offending bikes--mine and TruWreck's.
2. They plan a multi-day investigation of the problem, including riding both bikes up to the summit of Steven's pass (4200ft, 50miles) this week.
3. Yamaha is supplying technical manpower and is supporting the investigation.
4. The team at the dealership does NOT want additional inputs at this time. They've got all the input from this forum, as well as other sources, and they want to be left alone for the remainder of the week so they can spend hands-on time with the bikes. The Yamaha resources at Adventure for this investigation will NOT talk to customers. This is a technical investigation and they specifically do not want to get bogged down in PR issues now. Please do not contact them this week about this issue. (Of course, you should continue to use normal channels to post information and convey it to Yamaha, including to the dealerships you normally use. Complaints reaching a critical mass is what brought us to this point; further accumulation and publicizing of the information will probably help expedite a solution.)
5. There was an EMU change 06 to 07. The changes are being examined.
6. This will probably take more time than any of us are comfortable with. The investigation at Adventure is just to identify the technical problem. Yamaha's response will then have to be worked out. It was mentioned to me that a recall is a possibility. Nobody knows at this point.
Chris will call me when they learn something. The dealership closes Sunday and Monday. I don't expect a call before Tuesday.