NTXFJR, I'm sorry for whatever work experience you have had that leads you to such a ****** outlook. It's sure not like that everyplace and I'd be looking for a new management staff if my company started to operated like that. Bitter businesses do not make better products.
No doubt, and thank you for that comment. Companies that succeed have to be doing something right, or at least more things right than wrong.
But I have to agree with what BakerBoy said, it's not always fair to blame the engineers, and I'm sorry if my ****** outlook spilled over into some of the comments. I expect people to do their jobs competently and I hold a dim view when they don't. It's prolly part of my ocd bent, but is it such a hard thing to ask that people do their jobs? I could go on about some of my reasons for said outlook as I've been well trained through the school of hard knocks, from dealing directly with degreed so called engineers to dealing with technically clueless management, in a variety of settings. But that may not be the most productive thing for the purposes of this thread.
Back on track: I envision Yamaha as a giant corporation with a fair bit of bloated bureaucracy in it's ranks. This opinion has grown out of things like what I saw as a lack of customer support when I called in on this cel issue, and then from comments I heard from the service tech that actually reset the cel at the dealership. He has to deal with it as well. Bureaucracy may be necessary in large organizations and not always be a bad thing in a well run environment. But it seemingly can also be an unwieldy juggernaut as well.
Apparently this OBDII update was forced upon Yamaha, and perhaps other manufacturers as well, via a lawsuit to get rid of proprietary firmware and go with an open technology footprint that gives all repair centers equal access for service.
All I was really trying to say that this cel issue looks to me like a firmware update that for whatever reason was not thoroughly debugged before release, period. Whether it's an engineering snafu, or corporate (mis)management is merely speculation on my part. All I know is that someone somewhere dropped the ball.
And I have every reason to believe that mother ship will correct this cel issue, they have a very good track record for it.