2016 Is Official 6-spd, Slipper, LEDs, Analog Tach, Price

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Snake River Yamaha, told me they would have some 16s in by early March, and sure enough I walked in on Saturday the 5th, and they had an ES ready to go on the floor. I asked for an A and they had it in stock, in the crate. They had it put together and ready to go for me on the next business day. In this case Tuesday, as they are closed Sunday and Monday.

 
I talked with one of the local dealers here in the Seattle area. Mother Yamaha told the dealer that the arrival date was moved back to March. Then 11 days later, 3 FJR's showed up on their doors steps.
I know both Ride Motorsports in Woodinville and Adventure Motorsport in Monroe both received the first batch of bikes last week.
I bought my ST1300 from Ride in 2004. I called I90 and gave them an offer and they said NO. Ride accepted the offer. I don't think they were co-owned at that time?? It'll be interesting when I take my bike I'm getting from D&H down to I90 to see what they say. They give me a GREAT discount on parts. Hopefully that'll continue even though I didn't get my new bike from them.

 

Ying/yang. On the other side: What's up with some of Yamaha's customers?

The customer is always right.
innocent.gif


 
Ying/yang. On the other side: What's up with some of Yamaha's customers?
The customer is always right.
innocent.gif
After reading this Forum and it's predecessor that made this Forum necessary; reading the outlook and attitude of so many people about businesses and sales personnel has killed any idea I may have ever had about having a business that deals directly with the public. I could not and in some cases would not want to deal with some of the assholes customers that I would be serving. My hat is off to the successful business/sales people, they are better than I am or could be. There are always going to be the customer from heck, and there will always be sales/merchants that aren't all they should be. The bad customer will continue on, bringing their special joy to the world, but the sales/merchant will not survive and they will be adjusted out of the picture.

As a PDP survivor I understand the anticipation and the daily disappointment of the wait. To Yamaha's relief, we do wait... because it'll be worth it.

 
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the dealer could accurately track it with BMW on their computer from order entry to build to delivery--what's up with Yamaha?
<snark>You mean if one manufacturer has a perfect system for delivery date notification then all the others have too also? Hmm. Then shouldn't BMW's final drives be as robust as Yamaha's? </snark>
My larger point is that you're probably not going to get a definitive answer to your question and I gave the link to highlight some of the systemic reasons why Yamaha's a bit different.

This subject of delivery seems to come up about this time every year on the forum where a few people get antsy to get their bikes, wonder why Yamaha can't tell them for sure, and start freaking out.

And for the ones that start pacing out on the ledge and want take other with them...some of the old timers start poking them and reminding that in the old days you'd drop $500 on a PDP program where you gladly endured a 6 month window with not even a month identified...and glad to do it!

In the meantime, I'd stick to the notion that Yamaha announced that March was the month for '16 deliveries--and there's still 21 days left in it.
wink.png
Don't worry, I'm not freaking out over this, just trying to get some definitive information, which apparently is nonexistent at Yamaha (I am fully aware of the past issues with the PDP program--I participated when I bought my '03 FJR sight unseen and waited 6 months for it and was not happy about that either).

IMHO Yamaha is behind the times on being able to inform their dealers about deliveries--a dealer not knowing anything until the truck with the bikes rolls up at their door is just plain archaic. You can track an order for a new car the same way as a new bike with BMW with just about every car manufacturer. This is not rocket science, just good computerized production scheduling that you would expect every vehicle manufacturer to be capable of in this day and time. Just my $0.02 worth and now I will humbly just wait for my '16 to arrive.

 
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A very long way and too many variables. Approximate date is the best they could do. And that is after it leaves where ever they get distributed from at arrival. Add the truck driver to the mix and it gets even more potentially screwed up. He may be driving within 100 miles of his house on a Friday and has not seen the family in weeks. Or Motor Carrier Enforcement nails him and puts him out of service. The only way Yamaha could even get close to guaranteed delivery is if they controlled the whole shipping process. They are a manufacturer not a shipper. The dealers hands are tied, he wants it here almost as much as you. It's coming..........

 
DiggerDr has it about as correct as you will come to reality. I spent 30 years in the containership industry. The Japanese manufacturers have a very specific way of implementing their supply chain logistics. How they perceive needs are often much different than how we see our wants. I have been out of the business for 15 years and do not know how Yamaha is now selecting the U.S. ports of entry. I called on Yamaha USA in Cypress, CA for a number of years. They have a variety of products ranging from electronics, musical instruments, and a variety of boat and motor vehicle products. When organizing shipments to the ultimate export markets they select products for can be consolidated to make up full container(s). In the case of motorcycles, that could be Long Beach, CA, Seattle, WA or it could be a container(s) that will move via landbridge to an inland breakout location. All these factors can be in the mix.

Truth be told, I suspect Yamaha USA does know where each motorcycle is at any given time. They have tracking systems just like any other major manufacturer. Whether they wish to be bothered by SOMEONE or a DEALER bugging them for specific order location is the question.

 
I have seen instances in other industries where conflicting measurements for people are put into place. The supply chain guy gets hammered for having inventory. The field guy of course wants the inventory so that orders can be filled as soon as they are booked. The two of them are in a constant battle with each other. This of course causes conflict. They are both measured on how well they work as a team. They both lose points because they can't seem to get along. This results in a lower raise. Its a mad world out there.

 
Truth be told, I suspect Yamaha USA does know where each motorcycle is at any given time. They have tracking systems just like any other major manufacturer. Whether they wish to be bothered by SOMEONE or a DEALER bugging them for specific order location is the question.
Yes, I find it hard to believe that they don't. Beyond that it's just a matter of whether or not they want to provide that information to their dealers (and in turn their end users) like some of their competitors are willing to do.

 
Ying/yang. On the other side: What's up with some of Yamaha's customers?
The customer is always right.
innocent.gif
After reading this Forum and it's predecessor that made this Forum necessary; reading the outlook and attitude of so many people about businesses and sales personnel has killed any idea I may have ever had about having a business that deals directly with the public. I could not and in some cases would not want to deal with some of the assholes customers that I would be serving. My hat is off to the successful business/sales people, they are better than I am or could be. There are always going to be the customer from heck, and there will always be sales/merchants that aren't all they should be. The bad customer will continue on, bringing their special joy to the world, but the sales/merchant will not survive and they will be adjusted out of the picture.

As a PDP survivor I understand the anticipation and the daily disappointment of the wait. To Yamaha's relief, we do wait... because it'll be worth it.
I totally agree about the customers being difficult. We teachers battle the same problem. Our students and their parents are our customers. They can often be the most irrational being ever, but they are always right.

On another related point. I went to a local dealership to look at helmets and not one time in the 40 min I was there did a single salesman ask me anything. The customer service there is lacking for sure. This was not an isolated incident. Part of the problem is that the dealerships around here are becoming so big. Conglomerates that carry multiple brands and are owned by partnerships. If you want a Honda/Yamaha/Kaw around here, you have to buy it from one corporation. That was one of the many things that was so refreshing about visiting D&H.

We have a local Kaw dealership here that is owner operated. I buy everything I can from him. Great service and knowledge because he was a rider. Not a salesmen only. He takes care of me and my bike with a high level of care. Despite my bike being 12 years old. At the other dealership that I looked at helmets, they do not give 2 $hits unless you are spending serious money on either parts, merchandise, or bikes. It is almost a chore for them to look up parts for my old wreck. And do not even think about getting a better deal than MSRP.

As I was walking out, I asked them about the 16 models and if they had one. The salesmen said they were allotted 2 of them and they took both of them even though they had a 15 ES still on the floor. It might have been still on the floor because it was Full Retail price but with 1000 dollars in Accessories included. So they were giving you 1000 dollars in accessories but NO DISCOUNTS on those accessories.

It is hard to pay for that massive building and overhead. I understand this and not knocking the prices, just do not act like a douche.

 
I totally agree about the customers being difficult. We teachers battle the same problem. Our students and their parents are our customers. They can often be the most irrational being ever, but they are always right.
Parents often ask teachers and school administrators to do things that are against the law (don't ask me how I know), and teachers are often well served by a keen awareness of local legislation surrounding education.

"The customer is always right" is a cliche that hopefully dies soon!

 
I totally agree about the customers being difficult. We teachers battle the same problem. Our students and their parents are our customers. They can often be the most irrational being ever, but they are always right.
Parents often ask teachers and school administrators to do things that are against the law (don't ask me how I know), and teachers are often well served by a keen awareness of local legislation surrounding education.
"The customer is always right" is a cliche that hopefully dies soon!
I have owned and operated a successful construction company for over 38 years and I will tell you that if you do not listen to and take care of your customers, no matter how unreasonable you think they may be, you will fail, as most small businesses do. Maybe the customer isn't always right (and sometimes you do need to "fire" a customer for being extremely difficult) but if you buck them constantly you will find yourself with a bad reputation and without any business. Maybe that's why I feel justified in being a little demanding when it comes to spending my hard earned dollars even if, in this case, it possibly offends the Yamaha mother ship and her staunch supporters. I sure don't feel that I'm being obnoxious or unreasonable about this topic--just sharing my opinion in hopes that maybe Yamaha is listening.

 
I put out a Craig's list add for dealers to put up their best offer for a 2016 ES. It's kind of a silent auction thing. I don't know if it will work but we will see what happens. What would you guys offer a dealer? I'm hoping to pick one up this next week.

 
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