I like dealing locally when I can too.
In 2004 I bought a new Honda ST1300 from Ride Motorsports to replace the ST1100 I had just totaled. I called ride on the phone, made them a cash offer, they ran a couple of numbers and 5 minutes later we had a deal. Quick and easy...
When I started looking at the 2016 FJR I went into I90 Motorsports, (owned by the same person who owns Ride), and made an offer on an FJR. They hedged and hawed and said no. Called them back a week later after doing some more research and made a higher offer, about $250 higher than I'm paying to D&H including shipping. They again said no.
I stopped by there today to see if they had a 2016 on the sales floor. I didn't tell the sales person I had already purchased from D&H. I just wanted to see the bike in person and figured they might have one since Ride had one. They still had a 2015 A on the floor. They have the 2016 across the street in storage??
I did tell my buddy in parts that I had already purchased a 2016 from D&H but that I would still be buying parts and accessories from them. For over 10 years I've been in their system with a nice discount so I buy from them whenever I can.
I tried to buy the FJR from them, but I'm not going to throw away hundreds of dollars if I can help it. They would have may nearly $2k on the deal I offered. I guess they want more, like full MSRP. It looks like they sell a very small number of FJRs so they are trying to maximize their profit. I get it, but I had options and I chose to go a different route.
Glad you got a good deal from Ride!