rangerray
Well-known member
I have little assurance at this point that my dealer will actually call me to tell me to come in for the fix. Maybe they will; who knows. They wouldn't call Yamaha to talk to them about my issue. I've dealt with them vis e-mail since and they won't respond to e-mails, even though I have been every bit non-confrontational. Even when I informed them about reporting to the NHTSA, I let them know that this was no reflection on their dealership, but moreso on a large company that was giving their customers little information other than "sit tight, it'll be anywhere from 2 weeks to 1 month." Besides, I've had other issues with this dealer too and they just aren't how they should be.
In light of that, I probably would prefer to get it fixed at any other dealership. I wonder if that's going to be possible? Should I go to another dealer of my choice and start laying the groundwork now? I've already called Yamaha myself and they have it documented that I have the problem too. I do know in the past that we haven't been required to use any specific dealer for warranty repairs.
In light of that, I probably would prefer to get it fixed at any other dealership. I wonder if that's going to be possible? Should I go to another dealer of my choice and start laying the groundwork now? I've already called Yamaha myself and they have it documented that I have the problem too. I do know in the past that we haven't been required to use any specific dealer for warranty repairs.